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Commonwealth Assistance Notices or CANS are the reports that are sent to students after the census date inform the of the Units and associated fees that will be reported to the Government (Via HEIMS and TSCI / HEPCAT) on their behalf.

Providers are required to send CANs notices to students after the census date and within 28 days of the earliest date if sending a CAN for multiple census dates.

Below is a flow chart of the CANs time lines and workflow.

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Required fields to produce single CANs notices from the student Summary page.

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Use tables, or bullet or numbered lists when it is appropriate.


Implications

  • Each implication should be a separate dot-point

Workflow

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  • Student are required to notify providers of any issues with 14 days of the CANS notice issue date.


Workflow

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titleHow to run the CAN report from the student page
  1. Click on the Student tab in the side menu

  2. Click on the Search option in the side menu

  3. Enter at least one of the following options in to the relevant search box: 

    • Student No, 

    • Preferred Name, 

    • Given Name, 

    • Family Name / Surname, 

    • Previous Last Name

  4. Click on the Search Student button.

  5. This will show a list of students that meet these criteria

  6. To filter the list of students, in the search box  above the list of students, start typing the student's first or given name. 

  7. When you see the record for the student you are looking for, click on the student number for that student, highlighted in blue in the left column of that row.

  8. The student's record has now been loaded into the Student Summary page.

  9. Click on the Action menu in the Summary Section. The Action menu will open.

  10. Click on Print CAN option in the Action menu

  11. Select the Course from the drop down menu

  12. Select the Course Institution

  13. Select the Census date for the CAN

  14. Select the Unit statuses for the CAN

  15. Click on the Save and Print Report button

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Expand
titleHow to run the CAN report from the Reports Section
  1. Click on Report tab in the side menu

  2. Click on Letters option in the side menu

  3. Scroll down to the Commonwealth Assistance Notice report

  4. .Click on Get Report  button

  5. Select the Course from the drop down menu

  6. Select the Course Institution

  7. Select the Census date for the CAN

  8. Select the Unit statuses for the CAN

  9. Click on the Save and Print Report button

Further reading

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External resources

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