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Overview

This knowledge article will provide a comprehensive list and description of all the minimum, optional, and related fields required to create a new contact record in Paradigm. This will also provide the workflows on how to search, add, and edit the contact’s information, and all other related how-to guides in maintaining a contact record in the system.

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titleKey Terms and Concepts

Key terms and concepts

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Security Group

Security group determines the level of access the user is given in Paradigm. By default, new accounts are given staff security group. For administrators and power users this value is normally set to Full or Flex Admin.

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titleform fields
Minimum Required Fields to Create a Contact Record

Note

BE ADVISED: Entering Date of Birth is part of triggering the system to create the user login. It does not matter if it is user's true date of birth.

When adding a contact the minimum required data to create a record: 

Required Fields

System Required

First Name

X

Last Name

X

Date of Birth

X

Home Institution Party Id

X

Status Id

X

Email Address

X

Although the above is the minimum required fields to create a record, the additional fields can be completed and used for information for PIR, HEIMS Staff Reporting, or for the HR Department.

Staff ID cards can also be produced from Paradigm.

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Adding a New Contact Form Fields

Field Name

Brief Overview

First Name

The new user’s First Name

Last Name

The new user’s Family / Surname

Date of Birth

Primarily used for triggering a password reset for a specific contact. This does not need to be the contact's real date of birth.

Email Address

An email address is required for the system to send emails from and to using the communication module.

Status

NOTE: Marking a contact with the status of "Archived" will also prevent that login from being able to access the system.

  • Active

  • Archived

  • Deleted

Home Institution

Note

BE ADVISED: There is an optional site configuration that is disabled by default that limits the ability of a contact to only edit records that belong to the same institution as that contact’s Home Institution.

This same logic is automatically triggered by default when a contact’s Home Institution is set to a provider with the role of AGENT.

The primary provider with whom the contact is associated. A contact may only be associated with a single provider.

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Contact Related Fields

Field Name

Description

Title

A salutation, honorary title, or social prefix given to an individual

Given Name

The new user's Given Name

Family Name

The new user's Family / Surname

Address Line 1

User's Personal Address

Address Line 2

User's Personal Address

Suburb

User's Home Suburb

Postcode

User's Home Postcode

State

User's Home State

Country

Default is Australia

Phone

User's Home Phone Number

Fax

User's Fax Number

Work Phone

User's Work Phone Number

Mobile

User's Mobile Phone

Email

Email Address is required to create a new user record as well as for using the Communication module within the system.

DOB

Date of Birth

Area of Expertise

What is the user’s teaching area of expertise?

Organisation

To which organisation(s) does the user belong?

Home Institution

If the institution operates more than one institution out of the system at one time the user can be defaulted to be able to access data from their Home Institution.

Status

  • Active

  • Alumni

  • Applied

  • Archived

  • Deceased

  • Deleted

  • Discontinued

  • Inactive

  • On Leave

  • Prospective

  • Suspended

Notes

Any additional or required notes about the user.

Picture

A passport style photo can be added to the record in order produce photo staff Id Card.

External Id

Used to store a unique ID assigned to the contact that is used in a 3rd party or external system.

Employment Status

The current status of the Contact. The default list of options include:

  • Casual Full Time

  • Casual Part Time

  • Permanent Full Time

  • Permanent Part Time

Academic Qualifications

A list of qualifications earned, bestowed or achieved by the Contact.

Highest Academic Qualification

The highest academic qualification achieved by the Contact.

Studied at

The name of the institution where the Contact earned their highest academic qualification or award.

Completed

Year that a qualification was awarded to the Contact.

Relevant Experience

The relevant experience currently held by the Contact.

Current Role

The role currently given to the Contact.

Length of Service

Length of time that the Contact has been associated with their Home Institution.

Publication

Publications written or associated to the Contact.

Professional Development

Professional Development undertaken by the Contact.

Professional Activities

Professional Activities undertaken by the Contact.

Current Research Activity

The research focus of the Contact.


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title2. How to Create / Add a new Contact / User to Paradigm

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title02.
How to
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titlecreate
or
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titleadd
a New Contact or User to Paradigm


Note

BE ADVISED: Please ensure that the contact doesn't already exist prior to creating a new contact record. It should not give you a result when you do a search of the new contact information to be added. Refer to the workflow

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title01.
How to
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titlesearch
for a Contact or User above.

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title1
,
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title2
Choose Contacts > Add New menus on the side.

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title3
Enter the required information - minimum required fields are (refer to the form fields table above under the Key Terms and Concepts section, or you can refer to the highlighted in RED fields in the screenshot below).

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title4
Click the SAVE CONTACT button.

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title5
After clicking the SAVE CONTACT button, the contact information has now been added to the system. The next thing to do is to add a security group or access level to which you would want that contact to belong, depending on his/her role in your business or institution. Refer to the next workflow
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title03.
How to
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titlemaintain
or
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titleadd
a Security Group to a Contact or Users Record to do this.

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