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titleKey Terms and Concepts

Key Terms and Concepts

Note

BE ADVISED: A user may only be assigned to a single (1) security group.

Warning

WARNING: A user may only assign a security group that is equal to or less than the one they currently hold. This is to avoid the potential for privilege escalation in user account access.

The table below outlines the security groups that may be assigned to a user via the Paradigm user interface. The permissions are ordered based on scope of access from least to greatest.

Types of Access Levels or Security Groups in Paradigm

Security Level

Description

1

Public

What a user may see without logging into Paradigm. Mostly used for login screens and the online application portal.

2

Applicant

A prospective student who is interacting with Paradigm via the application portal.

3

Student

A student user with mostly read-only access but has the ability to update their address details, register for units, generate a limited set of letter reports , and view other records made available to them by the Institution.

4

Reception

The lowest security group with almost exclusively read-only access to a limited set of student related information.

5

Tutor

An appropriate level of access for a part time or casual teaching staff who needs to look up student details, enter attendance, record assessment marks, or make notes against a student.

6

Staff

NOTE: Default security group assigned by the system to newly created Contact logins.

A general level of access with a moderate degree of edit access to student related information and records.

7

Student Services

Intended for users who require the functionality of a staff member together with the ability to record, e.g. advisor / examiner / reviewer

8

Student Admin

An alternative profile based on the flex admin security group.

9

Flex Admin (also known as part time registrar)

Similar scope of access as Full Admin but lacking access to the System and Accounting menus, and the ability to edit published grades or bulk generate invoices.

10

Accounting

An appropriate role for an accounts receivable role that is focused on maintaining financial records including invoices and payments within Paradigm.

11

Marketing

This security group has a wide scope of access including student records, agents, invoices and payment related records.

12

Full Admin

The standard security group given to power users with the ability to view, edit, and the one who has full control to almost everything within the system.

13

HR Admin

Note

BE ADVISED: Not normally used.

Intended for institutions who want to record sensitive HR related information within Paradigm for the purposes of staff reporting.

14

System Admin

Note

BE ADVISED: Not normally used.

Intended for institutions who require a higher form of Full Admin with full system permissions in order to limit the typical scope of Full Admin access.

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title1. How to Create a User / Contact Login Credentials

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title1.
How to
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a User or Contact Login Credentials

  • Click on Contact tab in the side menu.

    • Click on Search in the side menu.

    NOTE: If the contact record is already loaded, proceed to the

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    instructions, else start with
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    .

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    Load the Contact’s Record

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    ,
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    Choose Contacts > Search menus on the side.

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    Enter at least one of the following options

    in to

    into the relevant search box:

     

    Given

    Name 

    Name, Surname

    , Home Institution

  • Status

  • Contact Role 

  • Click on the Search Contact button

    • , Status, Contact Role.

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    Click the SEARCH CONTACT button.

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    After clicking the SEARCH CONTACT button, it will return a list of contacts that meet your searched criteria. To filter the list of contacts, in the

    search

    🔍Filter box above the list of contacts, start typing the contact’s

    first

    First or

    given

    Given name. 

  • This will return a list of contacts that meet the searched criteria

    • To reduce the returned options start typing the name of the unit into this box. The returned results will reduce to match the criteria.

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    When you see the record

    for

    of the contact that you are looking for, click

    on

    the

    contact

    contact’s role

    for that contact

    , highlighted in blue in the left column

    of that row.

  • Click on the Login option in the side menu.

    • under the Role Id heading. This will load the contact’s edit details page.

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    Create a User or Contact Login Credentials

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    ,
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    With the contact’s record loaded in the system, go to Contacts > Login menus on the side.

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    With the contact’s record loaded in the system, go to Contacts > Login menus on the side. This will load the login page, go to the CREATE NEW USER LOGIN Form section. The new contacts user name will be automatically generated in the User Login Id field based on the details added to the contact record.

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    Enter a new password for the user. The password policy requires all of the parameters below and the save button will not appear until all requirements have been met.

    1. A minimum of 8 Characters

    2. A combination of upper and lowercase letters

    3. At least 1 number

    Click the Enable User Login Button

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    Click the

    Save User Login Button

  • From the Assigned Security for user Login section select the requires access level for the new user

  • Click the Assign Security Button

    • SAVE USER LOGIN button.

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    Add or Assign a Security Group to the Contact’s Record and Enable the Contact’s Login

    Refer to the instructions on this link: https://silverband.atlassian.net/wiki/spaces/PKB/pages/985085/Contacts+-+Search+Add+and+Edit#3.2-Add-or-Assign-a-Security-Group-to-the-Contact-Record.

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    title2. How to Update a User / Contact Password

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    How to
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    a User or Contact Password

    1. Click on Contact tab in the side menu.

    2. Click on Search in the side menu.

    3. Enter at least one of the following options in to the relevant search box: 

      • Given Name 

      • Surname

      • Home Institution

      • Status

      • Contact Role 

    4. Click on the Search Contact button

    5. This will return a list of contacts that meet the searched criteria

    6. To filter the list of contacts, in the search box  above the list of contacts, start typing the contact’s first or given name. 

    7. When you see the record for the contact you are looking for, click on the contact role for that contact, highlighted in blue in the left column of that row.

    8. Click on the Login option in the side menu.

    9. Scroll down to the Change Password Section

    10. Create a new password for the user. The password policy requires all of the parameters below and the save button will not appear until all requirements have been met.

      • A minimum of 8 Characters

      • A combination of upper and lowercase letters

      • At least 1 number

    11. Click the Update User Password button.

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