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There are four different contact address types in Paradigm: Residential / Semester / Term / Current Address, Permanent / Billing Address, Emergency Contact Address, and the Employer Address. This knowledge article will provide you with a brief description of each of the address type, and the workflows on how to add and edit these this information in the system.

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title 1. How to Add a New Contact Information
Status colour Yellow title 1. How to Status colour Green title Add a New Contact Information NOTE: If the student record that you want to add a new contact information to is currently loaded in the system, proceed to the Status colour Blue title STEP 2 instructions below, else, start with Status colour Blue title STEP 1 . Status colour Blue title STEP 1 Load the student’s record. Status colour Green title 1 Go to Student > Search > Enter either the student number or name. > Click Search.   Status colour Green title 2 Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.       Status colour Blue title STEP 2 Add the New Contact Information. Status colour Green title 3 After loading the student’s record, choose Student > Student Details > Edit Contact Info menus on the side. NOTE: Refer to the table above under the Key Terms and Concepts> Status colour Red title required info Contact Information Typessection for an overview of each address type and the government requirements for each type. Status colour Green title 4 For a student who has no existing contact record yet on the system, you will only see the system-generated email address in the Billing Contact type row under the CONTACT DETAILS Form section. Status colour Green title 5 Adding Contact Information: Click the blue hyperlink that corresponds to the type of contact information you want to add, alternatively click on the dropdown list under the CONTACT DETAILS - STUDENT Form section below and select the type of contact information you want to add. NOTE: As a minimum, it is recommended that the Semester / Term / Current Address be added first, and then add the Permanent / Billing address. Status colour Green title 6 After selecting the type of contact information you want to add, the fields under the CONTACT DETAILS - STUDENT Form section will appear. Add your new details to the student record (you can refer to the table above under the Key Terms and Concepts for a description of each field). Status colour Green title 7 Click the SAVE STUDENT CONTACT DETAILS to add the new contact information. back to top

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title 2. How to Edit Existing Contact Information
Status colour Yellow title 2. How to Status colour Red title edit Existing Contact Information Status colour Blue title STEP 1 Load the student’s record. Status colour Green title 1 Go to Student > Search > Enter either the student number or name. > Click Search.   Status colour Green title 2 Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.       Status colour Blue title STEP 2 Edit the Existing Contact Information. Status colour Green title 3 After loading the student’s record, choose Student > Student Details > Edit Contact Info menus on the side. Status colour Green title 4 Any contact details that have already been saved for this student, appear in a list at the top of the page. Status colour Green title 5 Editing Contact Information: Click the blue hyperlink that corresponds to the type of contact information you want to edit, alternatively click on the dropdown list under the CONTACT DETAILS - STUDENT Form section below and select the type of contact information you want to edit. Status colour Green title 6 After selecting the type of contact information you want to add, the fields and all the existing contact information under the CONTACT DETAILS - STUDENT Form section will appear. Edit the necessary details for that student record. Status colour Green title 7 Click the SAVE STUDENT CONTACT DETAILS to update the contact information. back to top

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