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Note

BE ADVISED:

  • The communication module uses the email address provided within the Semester/Term/Current Residential contact record.

  • The student portal may be configured such that students must validate the contents of their residential (Current), billing (Billing), and emergency contact details Residential, Billing, and Emergency Contact Details fields on a recurring schedule.

  • Potential students applying via the Applicant Portal are required to provide details for both residential (Current) and billing (Billing) Residential and Billing addresses, as a minimum.

Workflow

Expand
title1. How to Add a New Contact Information

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title1.
How to
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titleAdd
a New Contact Information

NOTE:

The instructions below assume that the student record has already been created.

If the student record that you want to add a new contact information to is currently loaded in the system, proceed to the

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titleSTEP 2
instructions below, else, start with
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titleSTEP 1
.

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titleSTEP 1
Load the student’s record.

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title1
Go to Student > Search > Enter either the student number or name. > Click Search.

 

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Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.

 

 

 

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titleSTEP 2
Add the New Contact Information.

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After loading the student’s record, choose Student > Student Details > Edit Contact Info menus on the side.

NOTE:

Refer to the table above under the Key Terms and Concepts>

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titlerequired info
Contact Information Typessection for an overview of each address type and the government requirements for each type.

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For a student who has no existing contact record yet on the system, you will only see the system-generated email address in the Billing Contact type row under the CONTACT DETAILS Form section.

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title5
Adding Contact Information: Click the blue hyperlink that corresponds to the type of contact information you want to add, alternatively click on the dropdown list under the CONTACT DETAILS - STUDENT Form section below and select the type of contact information you want to add.

NOTE:

As a minimum, it is recommended that the Semester / Term / Current Address be added first, and then add the Permanent / Billing address.

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title6
After selecting the type of contact information you want to add, the fields under the CONTACT DETAILS - STUDENT Form section will appear. Add your new details to the student record (you can refer to the table above under the Key Terms and Concepts for a description of each field).

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title7
Click the SAVE STUDENT CONTACT DETAILS to add the new contact information.

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