Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Expand
titleAdd New Contact Information in Paradigm fields and buttons

Status
colourBlue
titleform fields
Add New Contact Information in Paradigm

Field Name

Brief Description

To

Attn Name

The student's full name. this field will appear on printed letters along with address details.

Property Name

e.g. The Burrows - If the student doesn't provide a property name please leave this field blank.

Street Subaddress

Street Number

This field is only to be left blank if the Postal Box field has been completed - a warning message will appear if this field is left blank to confirm that it is correct.

Street Name

Name of Street including street type e.g. Brown Road.

Postal Box

For a postal address with a non street address e.g. PO Box 9994.

City

City or Suburb. This field is a smart field that contains all Suburbs, States and Postcodes in Australia to ensure the correct Suburb / State / Postcode combination is entered.

Post Code

Australian postcode field - this will auto populate when the City or Suburb is selected in the above field.

Country

The Country defaults to Australia. Change if required.

State

The state is normally auto populated with the student provider's home state - when the suburb is selected in the suburb field, this will auto populate with the correct state as selected. If the State is not an Australian State please change the field to "Select State" and enter the details into the 'Or' box.

or

This field is for Non-Australian State information.

Mobile

Mobile Phone number.

Home

After Hours contact number.

Day Phone

Working Hours contact number.

Fax

Fax number.

Email

Either personal email address or student email address depending on the institution's preference.

Web Address

IM Protocol

Instant Messaging system or program preference e.g. Skype, Slack, Messenger - including Username

IM Address

Web address for Instant Messaging program.

ADD NEW CONTACT INFO buttons

COPY FROM BILLING DETAILS

found when adding Permanent Address - this will copy the address details from the Billing Address

COPY FROM PERMANENT DETAILS

found when adding Billing Address - this will copy the address details from the Permanent Address

SAVE STUDENT CONTACT DETAILS

saves the added contact details

back to top

Expand
titleContact Information Types

Status
colourRed
titlerequired info
Contact Information Types


This table describes the five different contact address types in the Paradigm system.

Contact Address

Definition

Government Reported

Validated via the Student Portal

Status
colourBlue
titleA.
Residential / Semester / Term / Current Address

Contact details for the student during an active semester of study.

This is equivalent to the government’s (TCSI – Post Code: E319, Country: E661) Term Address. This is a minimum system requirement, and indicates where the student resides during any given semester. This is the address used in Government reporting (AVETMISS and HEIMS).

For some students this address may be the same as the billing address.

Yes

Yes

Status
colourBlue
titleB.
Permanent / Billing Address

Contact details for the student whilst not actively studying, for example during the semester break period.

This is equivalent to the government’s (TCSI – Suburb: E469, State: E470) Residential Address. This is a minimum system requirement, and indicates where the student resides on dates that are not between the start date and end date of any given semester.

For an overseas student this should be their international address. For domestic student living away from home, this may be their home address from another state in Australia.

No

Yes

Status
colourBlue
titleC.
Emergency Contact Address

Contact information to be used in an emergency to reach a friend, family member or guardian of a specific student.

No

Yes

Status
colourBlue
titleD.
Employer Address

Contact details for the student's place of employment

No

No

Status
colourBlue
titleE.
Postal Address

back to top

Implications

Note

BE ADVISED:

  • The communication module uses the email address provided within the Semester/Term/Current contact record.

  • The student portal may be configured such that students must validate the contents of their residential (Current), billing (Billing), and emergency contact details fields on a recurring schedule.

  • Potential students applying via the Applicant Portal are required to provide details for both residential (Current) and billing (Billing) addresses, as a minimum.

...