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BE ADVISED:

When a director in PRODA leaves your organisation without assigning a new director, a member looking to assume the director role for PRODA must:

• Be registered for an individual PRODA account

• Ensure they are an Associate or Authorised contact for the organisation on the Australian Business Register (ABR)

• And ensure their individual PRODA account name matches their name as recorded on the ABR.

Unfortunately, the TCSI team is unable to access PRODA account details.

You should contact PRODA to assist with this:

• Email proda@servicesaustralia.gov.au

• Phone 1800 700 199 and select Option 1 (Monday to Friday, 8 am to 5 pm local time)

We suggest that you have more than one director/delegate for your PRODA organisation to help resolve user access issues. Please see the following FAQ page Accessing TCSI services (PRODA) for further information.