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Complexity:

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Page Contents

Assumptions

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1. Load the Student's record or click here for more information.

2. Click on the Student Details option in the side menu.

3. Move down the side menu and click the Login option to load the Login page for this student. The top section of the page is called ASSIGNED SECURITY FOR USER LOGIN.

4. For all students, the ASSIGNED SECURITY FOR USER LOGIN section should either be empty, or contain one record in the list, showing STUDENT in the Security Group column.

5. The student level login access is automatically added by the system, when the minimum details have been provided for a student. If the top section shows an empty list, the system needs more details for this student before a login can be created. 

   1. refer to the article Student - Add New for more information on completing the minimum details required by the system to create an operationally viable record.

6. If the ASSIGNED SECURITY FOR USER LOGIN section shows any records with a Security Group field that shows anything other than STUDENT, then for each of those rows:

   1. click the 

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       button for each of those rows,

   2. Click the OK button on the popup window

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      , to confirm that you want to delete the record.

7. If the ASSIGNED SECURITY FOR USER LOGIN section is empty, use the drop box to choose STUDENT ACCESS LEVEL and click the ASSIGN SECURITY button 

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    to save the record.

8. When the new row appears in the ASSIGNED SECURITY FOR USER LOGIN section, and STUDENT appears in the Security Group column, click the ENABLE USER LOGIN

   

   button to allow the student to login. This will show a Y in the Enabled box of the second section of the page called ACTIVATE USER LOGIN.

9. The student's access level has now been enabled.

10. You now need to either create a new user login, or change password, using the steps below.

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1. Load the Student's record or click here for more information.

2. Click on the Student Details option in the side menu.

3. Move down the side menu and click the Login option to load the Login page for this student. The top section of the page is called ASSIGNED SECURITY FOR USER LOGIN.

4. Once the student's access level has been enabled a password needs to be assigned. To do this scroll to the bottom of the page.

5. In the Create New User Login section, create a new password for the student user. 

6. The new password must comply with the requirements of the current password policy (refer to the Key terms and concepts section above), before the Save User Login button

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   will appear on the page.

7. Repeat the new password to confirm that they both match.

8. Click the Save User Login

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   button.

How to Update a Student Password (Forgotten Password)

1. Load the Student's record or click here for more information.

2. Click on the Student Details option in the side menu.

3. Move down the side menu and click the Login option to load the Login page for this student. The top section of the page is called ASSIGNED SECURITY FOR USER LOGIN.

4. Scroll half way down the page to the Change Password section.

5. Enter a new password. The new password must comply with the requirements of the current password policy (refer to the Key terms and concepts section above), before the Update User Password button

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   will appear on the page.

6. Repeat the new password to confirm that they both match.

7. Click the Update User Password

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   button.

How to edit the reset user login password email template

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