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title4. How to edit the reset user login password email template

The password reset template is largely composed of two label text fields:

  1. reset_user_login_password_emailHtmlHeader

  2. reset_user_login_password_emailHtmlFooter..

Here is the direct links for your information:

  • http://<put in your paradigm url here>/label_edit.php?labelId=reset_user_login_password_emailHtmlHeader

  • http://<put in your paradigm url here>/label_edit.php?labelId=reset_user_login_password_emailHtmlFooter

*Note to put in your paradigm URL in the "<>" but don't actually include "<>" in the URL.

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title5. How to bulk update disable student login account on an individual basis

  1. Click Student from the side menu > Search to load the Student's record

  2. Click on the Course Enrolment option in the side menu.

  3. Click on Course option

  4. On the edit course enrolment page, find the field Progression Status

  • Select the option of ‘Show Login Message’ from the drop-down menu. This will prompt a message to the student asking them to contact the student services team when they first login to Paradigm. Students are still able to navigate through the site.

  • Select the option of ‘Login Suspended’, which is a more serious approach. This will allow the student to access Paradigm, but on every screen, it presents a message as below:

    Image Added

    Whilst the student has any courses in progression status ‘Login Suspended’, they will not be able to see or interact with any record within Paradigm.

6. Click the Save button.

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title6. How to disable student login accounts in bulk
Info

Warning

A returning student will be unable to apply or enrol when all their personal details are identical to an existing record that has been archived. Enrolling with the same details would create an identical matching record.

The existing “Archived” record must be set as Active by a staff member with full admin or flexadmin permission. A login record can then be created or updated as necessary.

  1. Using the search screens or report builder reports, compile your to build a bulk list of students whose login accounts are to be disabled.

  2. Choose Click Reports from the Student menu option and then choose the Student Details option

  3. Click the Bulk Edit option

  4. Choose the new value eg. Archived, that is to be set for each of the students in the bulk list

  5. Leave all remaining fields on the screen unchanged.

  6. Click the Save buttonside menu, click on Report builder

  7. If you are not familiar with using the Report builder function, please contact Silverband support team for assistance

  8. Once you build a bulk list of selected students, click Student from the side menu

  9. Click on Bulk Course Edit option, this screen allows you to make changes to the selected students' course enrolment details and graduation details in bulk.

  10. You can select the Progression status on this screen for the selected bulk list of students. Refer to the above workflow #5, there are two different options on disabling the student logins.

  11. Click on Save all Enrolments button. This will impact to all students from the bulk list.

Sample student password reset email template

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