Versions Compared

Old Version 33

changes.mady.by.user Jeannie Hagarty

Saved on

compared with

New Version 34

changes.mady.by.user Ben Bentley

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Objective

...

Field Name

Description

Sample Data

eCAF

Electronic Commonwealth Assistance Form, More commonly known as Fee-Help Form or HECS-HELP form. This replaces the paper based forms and other internal electronic forms.


FEE-HELP

Fee-Help is a loan Scheme that assists eligible students to pay all or part of their tuition fees. This loan is subject to 25% Government loading

For more information on Fee-Help click here

HECS-HELP

HECS-HELP is a loan scheme to help Commonwealth Supported students to pay their student contribution amounts through and loan or upfront discounts. This loan has no Government loading


API

Application Programming Interface. Part of a server that receives and requests and sends responses. Here it is a programmed link between Paradigm and the HEIMS  / Government E-CAF System

Login details received from the Government to link Paradigm to the E-CAF portal

HEIMS Census date

The date after which a student incurs a debt for the unit(s) of study in which they have been enrolled

This date can not be set less than 20% of the duration of the teaching period as outlined in the HESA and AIP


HITS provider code

Each provider is given a Unique 4 digit identifying code that is used in HEPCAT / HITS, this data is stored in the provider tab in Paradigm.


Element Numbers

Unique identifiers of required data / questions asked by the Government in order to provide accurate data  on Students, Courses, units and providers. These are used with in Paradigm and HEPCAT to help in ensuring data integrity across all providers. A full list can be viewed

A full list of these can be viewed here.

Each Element number refers to a data field within Paradigm.

However not every field has an elements. These fields contain non-reportable data.

HEIMS Course code

E307  - The code assigned by the provider to uniquely identify a course of Study. This code is used in HEPCAT reporting


CHESSN Number

A commonwealth Higher Education student number (CHESSN) is a 10 digit number provided by the Australian Government to all students who are in receipt of either HECS-HELP or FEE-HELP. It is a unique number that remains with the student regardless of if they change institutions. This means that HELP debts can be tracked to ensure that the student does not exceed their allocation.


...

Expand
title4. How to resend eCAF when student can't find the email

  1. Load the Student’s record

  2. Click the Action button on the right hand side next to the course that the student is applying for a HELP loan.

  3. Select the Edit Course Enrolment option

  4. Click the Action button on the right hand side of the course of study that the student is applying for a HELP loan. the Action menu will open

  5. Click on the Online eCAF submission option

  6. Scroll down to the Student and program Enrolment Details used for eCAF Registration section

  7. Click the Fetch eCAF button

  8. Additional buttons will appear. Click the Resend eCaf and Invitation button

  9. The student will receive a replacement eCAF invitation to complete.

Expand
title5. How to resend eCAF when application has expired

  1. Load the Student’s record

  2. Click the Action button on the right hand side next to the course that the student is applying for a HELP loan.

  3. Select the Edit Course Enrolment option

  4. Click the Action button on the right hand side of the course of study that the student is applying for a HELP loan. the Action menu will open

  5. Click on the Online eCAF submission option

  6. Scroll down to the Student and program Enrolment Details used for eCAF Registration section

  7. Click the Unlink eCAF Enrolment button

  8. If the census date has not yet passed, follow the steps in the workflow “How to resend eCAF when student can’t find the email'.

  9. If the census date has passed, you will need to login directly to the eCAF website and correct the details there. The eCAF website has functionality that cannot be available from within Paradigm. Then you can follow the steps in the workflow “How to resend eCAF when student can’t find the email'.

Expand
title6. How to Reset an eCAF API password

In the event that you forget the eCAF API password then you must request assistance from the HEIMS Helpdesk (https://heimshelp.education.gov.au/support/contact). The password you receive from the HEIMS Helpdesk is temporary and must be changed before it can be used within Paradigm. Please visit https://ecaf.education.gov.au/provider and enter the API username and the temporary password. The eCAF site will then request you to enter a new password. This new password must then be confirmed with the Silverband support team to ensure that the Paradigm to government eCAF integration is fully operational. 

...