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Objective

Upon Completion of this KB the user will have an understanding of what sections are available within the Contacts tab.

Complexity:

Status
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titleLow

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Note

Be Advised

A contact is a non-student user who may or may not have an account to directly access Paradigm. Examples fo of contacts include adminstration administration staff, lecturers, teachers etc.

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Field Name

Brief Overview

First name

The new Users First Name

Last Name

The new Users Family / Surname

Date of Birth

Primarily used for triggering a password reset for a specific contact. This does not need to be the contact's real date of birth.

Email Address

An email address is required for the system to send emails from and to using the communication module

Status

Info

Note

Marking a contact with the status of "Archived" will also prevent that login from being able to access the system.

  • Active

  • Archived

  • Deleted

Home InstitutionThis will lock the contact record to only be able to view and edit students associated with the same institution

Note

Be Advised

There is an optional site configuration that is disabled by default that limits the ability of a contact to only edit records that belong to the same institution as that contact’s Home Institution.

This same logic is automatically triggered by default when a contact’s Home Institution is set to a provider with the role of AGENT.

The primary provider with whom the contact is associated. A contact may only be associated with a single provider.

Further Reading

Filter by label (Content by label)
max5
sorttitle
excerptTypesimple
cqllabel in ( "contact" , "login" , "permission" , "security" , "account" )

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