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  1. Click on Contact tab in the side menu.
  2. Click on Search in the side menu.
  3. Enter at least one of the following options in to the relevant search box: 
    • Given Name 
    • Surname
    • Home Institution
    • Status
    • Contact Role 
  4. Click on the Search Contact button
  5. This will return a list of contacts that meet the searched criteria
  6. To filter the list of contacts, in the search box  above the list of contacts, start typing the contacts's first or given name. 
  7. When you see the record for the contact you are looking for, click on the contact role for that contact, highlighted in blue in the left column of that row.
  8. Click on the Login option in the side menu.
  9. Scroll down to the Change Password Section
  10. Create a new password for the user. The password policy requires all of the parameters below and the save button will not appear until all requirements have been met.
    • A minimum of 8 Characters
    • A combination of upper and lowercase letters
    • At least 1 number
  11. Click the Save User Login Image RemovedButton Update User Password Image Addedbutton.

How to edit the reset user login password email template

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