| Warning | ||
|---|---|---|
| ||
The communication event module uses the email delivery provider SendGrid to deliver emails on behalf of users. To avoid being classified as spam it is important that our SendGrid email server IP address (168.245.65.115) is white-listed to ensure that Paradigm is able to send emails on behalf of your existing company email server. |
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| Field Name | Brief overview |
|---|---|
| Communication Request Sender | It will be sent from the email address that is recorded against the users profile. |
| Communication Request Recipient | Who the email is going to |
| Communication name / Email Subject | The subject name / line of the email |
| Communication Date | Date sent. This date is recorded within the communication event as the sent date. |
| Communication Type | For Communication Events this is normally set to Email |
| Communication Status | This will tell you the status of the communication event:
|
| Course Enrolment | The Course of Study the student is enrolled in |
| Communication Template Message | This option will allow the user to select from pre-written email templates. These can be added to or updated once loaded into the HTML writer. |
| Communication Description / Email Body | This is where the template will be displayed once loaded. Alternatively this is where the user can write the body of the email to be sent. |
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