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| Table of Contents |
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Objective
Once you have completed Upon completion of this KB you will be able to update student contact information including street address, email address, phone number etc.
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- The User has the minimum required level to edit a record.
- The student record has already been created (these instruction are how to edit an already existing record)
- An The User has an understanding of Australian Tertiary Sector
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| Info |
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Potential students applying via the Applicant Portal are required to provide at minimum: billing and residential addresses |
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| Field Name | Brief Overview |
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| To | |
| Attention Name | The Students full name. this field will appear on printed letters along with address details |
| Property Name | eg The Burrows - If the student doesn't provide a property name please leave this field blank |
| Flat / Unit no | eg Unit 4 - If the student doesn't provide a sub address please leave this field blank |
| Street Number | Street number - this field is only to be left blank if the Postal Box field has been completed - a warning message will appear if this field is left blank to confirm that it is correct |
| Street Name | Name of Street including street type eg Brown Road |
| Postal Box | For a postal address with a non street address eg PO Box 9994 |
| City | City or Suburb. This field is a smart field that contains all suburbs, States and Postcodes of Australia to ensure the correct Suburb / State / Postcode Combination is entered |
| Postcode | Australian postcode field - this will auto populate when the Suburb is selected in the above field |
| State | The state is normally auto populated with the colleges home state - when the suburb is selected in the Suburb field this will auto populate with the correct state as selected. If the State is not an Australian State pleas change the field to Select State and enter the details into the 'Or' box |
| Or | This field is for Non-Australian State information |
| Country | The Country is defaulted to Australia please change if required |
| Mobile | Mobile Phone number |
| Home | After Hours contact number |
| Day Phone | Working Hours contact number |
| Fax | Fax number |
| Either Personal Email address or student email address depending on the institutions preference | |
| IM Protocol | Instant messaging system or program preference eg Skype, Hipchat, Messenger - including Username |
| IM Address | Web address for Instant messaging program |
Workflows
Adding a new Addresses to the students record
- Load a Student recordClick on the Student Tab in the Side Menu
- Click on the search option in the side menu
- Enter one of the following options in to the relevant search box: Student Number, Student's Family name / Surname
- Click on the Search Student Button
- This will return a list of students that meet the searched criteria
- To reduce the returned options in this box
above the returned results start typing the students First / given name. This will reduce the number of results. - Click on the blue hyper link on the left side of the required record.
- The student's record has now been loaded.
- Click on the Student Details option on the side menu
- Click on the Edit Contact info option on the side menu
- Click the Add (address type) to be created. If no address types have been added it is recommended that the Semester / Term / Current Address be created first, followed by the Permanent / Billing address.
- Enter the required information to the address fields
- Click on the Save Student Contact details Button
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