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Overview

Table of Contents
This is a section of the whole KB, by having this section, user

Objective

Upon completion of this KB the User will be able to jump to the any part of KB with a click.

Note that this you can create dot point as sub headings under each sections and they will show up in this table as sub links.

Objective

This is the a short description of the content of the KB, it gives user an idea of what they will be able to achieve with all the information from this KB.

Assumptions

This part of the KB states the basic requirements for user to be able to understand this KB or any access required to carry out the task explained in this KB.

Key terms and concepts

In this section, important key terms and concepts involved in the process of carrying out the tasks explained in this KB will be listed, and each of these concepts and terms will be explained.

It is recommended to use table for convenience when it is appropriate.

Implications

This section of the KB will explain what potential issues or problems users can come across and why they happen.

Workflow

This section explains the exact workflow of how a task/process should be conducted.

It is recommended to divide the task into sub headings.search for Users / Contacts within Paradigm

Assumptions

  • he User has the minimum required level to access the Contacts tab
  • The User has the permission / authority of the Institution to grant access to users / to use Paradigm

Key terms and concepts


Field nameBrief Overview
SuburbThe Suburb listed in the address details for the Contact / User
PostcodeThe Postcode listed in the address details for the Contact / User
Given NamesFirst / Given Name of the contact / User
Family NameSurname / Family name of the Contact / User
Home InstitutionTo which institution does the user work for/ report to

Status

  • Active
  • Alumni
  • Applied
  • Archived
  • Deceased
  • Deleted
  • Discontinued
  • Inactive
  • On Leave
  • Prospective
  • Suspended
Order By
  • First Name
  • Last Name
  • Status Id
  • Last Modified Date
Contact Role
  • Contact
  • Fellow
  • Advisor
  • Examiner
  • College Member
  • Postgraduate Board
  • Executive
  • Honoury Doctorate
  • Undergraduate Board
  • FAC Contact
  • Ministry Studies Board
  • HREC
  • Manager
  • Senior Academic
  • Academic Staff
  • Lecturer Casual
  • Registrars Department
  • Accounts Department
  • Staff
  • Board member
  • Academic Board Member
  • Advisory Committee Member
  • Inquiry
  • Supplier
  • VIP
  • Alumnus
  • Concerts
  • Parent / Guardian
  • Contractor / Consultant
  • Career Advisor
  • Government
  • Academic Board
  • IT
  • Mentor
  • Supervisor
  • Reception
  • Library
  • Assessment
  • AVETMISS Contact
  • Enrolment Message Contact
  • Registrar
  • HEIMS Contact
  • Student
  • Lecturer
  • Admin
  • Sales
  • Course Coordinator
  • WE Primary Supervisor
  • WE Secondary Supervisor
  • WE Coordinator
  • Head of School
  • TA / Tutor
  • Receipter
  • Newsletter Subscriber


Implications

When adding a new contact / User to Paradigm what type  / level of access needs to be assessed.  Different levels of access can edit / update and access varying amounts of the system from limited student data (Reception) right to Full admin / Registrar level access for full system access and Government reporting. The type of access given to a new user will depend on their position within the institution.


Workflow

How to Edit a Contact / User Record within Paradigm


Further reading

This section of the KB contains links to any further related information that would be helpful for the purpose  understanding this topic.

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