Overview

• Objective
• Assumptions
• Key terms and concepts
• Implications
• Workflow
• Further reading

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Workflow

Application process flowchart

To Submit an eCAF  for completionTo Submit an eCAF  for completion

1. Load a Student record
2. Click the Action button on the right hand side next to the course that the student is applying for a HELP loan.
3. Select the “Edit Course enrolment” option
4. Once the record has loaded press the action button on the right hand side of the course of study that the student is applying for a HELP loan.
5. Select the “Online eCAF  submission” option
6. All of the previously completed fields will load into the options on the screen. If anything has been missed or is incorrect go back and correct it prior to proceeding any further. Ensure that the eCAF Academic suitability has been selected and that the relevant documentation is held in the students file as it is a requirement for entry criteria transparency.
7. Press the “Request eCAF” button.
8. The student is then sent an email invitation with an encrypted Passkey to complete the the HELP form.
9. Students will require their Passkey,  and valid TFN to complete the form.

To Retrieve an e-CAF

1. Load a student record
2. Press the Action button on the right hand side next to the course that the student is applying for a HELP loan.
3. Select the “Edit Course enrolment” option
4. Once the record has loaded press the action button on the right hand side of the course of study that the student is applying for a HELP loan.
5. Select the “Online eCAF submission” option

6. Press the “Fetch eCAF Status” button.

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Paradigm has the capability of submitting an electronic eCAF on behalf of a student. This functionality requires a specific type of access to the eCAF website called "API System Access". Providers wishing to implement a direct integration between Paradigm and the government eCAF site must complete the following form:

https://docs.education.gov.au/documents/government-ecaf-api-system-access-request-form

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