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Once you have completed this KB you will be able to update a students contact information including Addressesstreet address, Email email address, Phone Numbers, phone number etc.
Assumptions
- The User has access to Paradigm.
- The User has the minimum required level to edit a record.
- The student record has already been created (these instruction are how to edit an already existing record)
- An understanding of Australian Tertiary Sector
Key terms and concepts
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There are a range of address types that may be captured or stored in Paradigm. The four default address types are further described below.
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| Term | Definition | Government Reported | Validated via the student portal | Comment |
|---|---|---|---|---|
| Residential / Semester / Term / Current Address |
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Implications
Once a record has been updated the historical information is only available within the Audit log and longer available for viewing by all access levels.
Workflow
1. Editing Contact Information within a student's record (Existing Addresses)
1.1 Load the student's record
1.2 Click on the Student Details option on the side menu
1.3 Click on the Edit Contact info option on the side menu
1.4 Click on the address type to be edited ( Billing Address, Residential Address, Emergency contact address, Employer address)
1.5 Edit the data to be updated
1.6 Click on the Save Student Contact details button
Contact details for the student during an active semester of study. For some students this address may be the same as the billing address. | Yes | Yes | Replaces the following fields on the student edit details screen:
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| Permanent / Billing Address | Contact details for the student whilst not actively studying, for example during the semester break period. For an overseas student this should be their international address. For domestic student living away from home, this may be their home address from another state in Australia. | No | Yes | Replaces the permanent address section no the student edit details screen |
| Emergency Contact Address | Contact information to be used in an emergency to reach a friend, family member or guardian of a specific student. | No | Yes | Replaces the following fields on the student edit details screen:
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| Employer Address | Contact details for the student's place of employment | No | No |
Implications
- The student portal may be configured such that students must validate the contents of their residential, billing and emergency contact details fields on a recurring scheduled
- Potential students applying via the Applicant Portal are required to provide at minimum: billing and residential addresses
| Note | ||
|---|---|---|
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The communication module uses the email address associated with the "Residential / Semester / Term / Current" contact record |
Page Workflows
Adding a new Addresses to the students record
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- Load
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- a Student
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- record
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- Click on the Student Details option on the side menu
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- Click on the Edit Contact info option on the side menu
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- Click the Add (address type) to be created. If no address types have been added it is recommended that the Semester / Term / Current Address be created first, followed by the Permanent / Billing address.
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- Click on the Save Student Contact details Button
Further reading
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Editing Contact Information within a student's record (Existing Addresses)
- Load a student record
- Click on the Student Details option on the side menu
- Click on the Edit Contact info option on the side menu
- Click on the address type to be edited ( Billing Address, Residential Address, Emergency contact address, Employer address)
- Edit the data to be updated
- Click on the Save Student Contact details button
Further reading
- Creating a new student record
- Student Portal
- Applicant Portal
- HEIMS reporting
- AVETMISS reporting