Overview

Objective

Once you have completed this KB you will be able to jump to the any part of KB with a click.

Note that this you can create dot point as sub headings under each sections and they will show up in this table as sub links.

Objective

This is the a short description of the content of the KB, it gives user an idea of what they will be able to achieve with all the information from this KB.

Assumptions

This part of the KB states the basic requirements for user to be able to understand this KB or any access required to carry out the task explained in this KB.

Key terms and concepts

In this section, important key terms and concepts involved in the process of carrying out the tasks explained in this KB will be listed, and each of these concepts and terms will be explained.

It is recommended to use table for convenience when it is appropriate.

Implications

This section of the KB will explain what potential issues or problems users can come across and why they happen.

Workflow

This section explains the exact workflow of how a task/process should be conducted.

It is recommended to divide the task into sub headings.update a students contact information including Addresses, Email address, Phone Numbers, 

Assumptions

• • The User has access to Paradigm.
  • The User has the minimum required level to edit a record.
  • The student record has already been created (these instruction are how to edit  an already existing record)
  • An understanding of Australian Tertiary Sector

Key terms and concepts

• Billing Address Permanent Address
• Semester  / Term / Current Address
•  Emergency Contact Address Details
• Employer Address details

Implications

Once a record has been updated the historical information is only available within the Audit log and longer available for viewing by all access levels. 

Workflow

1. Editing Contact Information within a student's record (Existing Addresses)

1.1 Load the student's record

1.2 Click on the Student Details option on the side menu

1.3 Click on the Edit Contact info option on the side menu

1.4 Click on the address type to be edited ( Billing Address, Residential Address, Emergency contact address, Employer address) 

1.5 Edit the data to be updated

1.6 Click on the Save Student Contact details button

2 Adding a new Addresses to the students record

2.1 Load the Student's record

2.2 Click on the Student Details option on the side menu

2.3 Click on the Edit Contact info option on the side menu

2.4 Click the Add (address type) to be created. If no address types have been added it is recommended that the Semester / Term / Current Address be created first, followed by the Permanent / Billing address.

2.5 Click on the Save Student Contact details Button

Further reading

This section of the KB contains links to any further related information that would be helpful for the purpose  understanding this topic.

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