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Overview

Table of Contents

This is a section of the whole KB, by having this section, user will be able to jump to the any part of KB with a click.

Note that this you can create dot point as sub headings under each sections and they will show up in this table as sub links.

Objective

Letter for students that need to report to centrelink for their studies

Assumptions

This part of the KB states the basic requirements for user to be able to understand this KB or any access required to carry out the task explained in this KB.

Key terms and concepts

In this section, important key terms and concepts involved in the process of carrying out the tasks explained in this KB will be listed, and each of these concepts and terms will be explained.

It is recommended to use table for convenience when it is appropriate.

Implications

This section of the KB will explain what potential issues or problems users can come across and why they happen.

Workflow

This section explains the exact workflow of how a task/process should be conducted.

It is recommended to divide the task into sub headings.

Further reading

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Objective

The report is created to provide a statement that contains all of the information about the deferred course including information about the student enrolled in the course, name, BOD, student Id, the course the student is doing and the home provider, when the student start and finish the deferral.

The report is located under the course enrolment of the course that is being deferred. The detailed steps of running the report is in the workflow section.

One other method of locating the report is through the report tab, user with admin access can find the report under Report tab->Letters.

Complexity:

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Page Contents

Table of Contents
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Assumptions

  • Each assumption should be pertinent to the article

  • Do not list assumptions that are common to all articles such as “user with an account within Paradigm”

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In addition to the parameters in the screen shot above, the report is also driven by absence Id, which is along with the course enrolment id uniquely identifies each leave record.


Warning

Please note, the information contained in the report/under the course enrolment absence screen does not live in the course enrolment table, instead it lives in its own table called program enrolment absence.

The reason for this is so one course enrolment could have more than one leave record, also the table enables user to put in much more detailed information about the leave.

Workflow 

Expand
title1.How to Create a Leave of Absence Record

  1. Click on the Student tab in the side menu

  2. Click on the Search option in the side menu

  3. Enter at least one of the following options in to the relevant search box: 

    • Student No, 

    • Preferred Name, 

    • Given Name, 

    • Family Name / Surname, 

    • Previous Last Name

  4. Click on the Search Student button.

  5. This will show a list of students that meet these criteria

  6. To filter the list of students, in the search box  above the list of students, start typing the student's first or given name. 

  7. When you see the record for the student you are looking for, click on the student number for that student, highlighted in blue in the left column of that row.

  8. The student's record has now been loaded into the Student Summary page.

  9. Click on the Action menu of the course to be deferred. The Action menu will open

  10. Click on Edit Course Enrolment option in the Action menu

  11. Click on the Action menu of the course to be deferred. The Action menu will open

  12. Click on Edit Leave  option in the Action menu.

  13. Click on the Add New button

Expand
title2.How to Print a Leave of Absence Report

  1. Click on the Student tab in the side menu

  2. Click on the Search option in the side menu

  3. Enter at least one of the following options in to the relevant search box: 

    • Student No, 

    • Preferred Name, 

    • Given Name, 

    • Family Name / Surname, 

    • Previous Last Name

  4. Click on the Search Student button.

  5. This will show a list of students that meet these criteria

  6. To filter the list of students, in the search box  above the list of students, start typing the student's first or given name. 

  7. When you see the record for the student you are looking for, click on the student number for that student, highlighted in blue in the left column of that row.

  8. The student's record has now been loaded into the Student Summary page.

  9. Click on the Action menu of the course to be deferred. The Action menu will open

  10. Click on Edit Course Enrolment option in the Action menu

  11. Click on the Action menu of the course to be deferred. The Action menu will open

  12. Click on Edit Leave option in the Action menu.

  13. Click on the Printer icon next to leave report to be printed.

Troubleshooting

A common error here is when the parameters you put in to run the report does not return any results, it will spit out the parameters you put in, in sql and not return any report as shown in the screen shot below.

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To resolve this issue, you will need to examine the parameters you put in and see if any leave record actually exists within the scope of the parameters.

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Further reading

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