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Overview

This page covers the following topics:

  • Add / Create Payments

  • Apply payments to a Tuition (Enrolment) Invoice

  • Apply payments to a non-tuition (General) Invoice

  • Create a refund
  • Allocate Payments in Bulk

Complexity:

Status
colourYellow
titleHIGH

Page Contents

Table of Contents
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Assumptions

  • The User has the minimum required level to access the Accounting tab and an understanding that making changes within this section have wider implications.

  • The User has a basic understanding of Accounting principles

  • .
  • (Payments, Invoices, Offset of payments, Line items)

  • The User has an understanding of Fee-Help / HECS-HELP

  • The User has an understanding of the Australian Tertiary Education System / VET Sector.

  • The Student has already been accepted into a Course and has been enrolled into units

Key terms and concepts

The list below demonstrates the key fields that need to be filled for creating an operationally viable payment.

Please note there are optional fields on that screen and you do not have to fill them all.

Field Name

Brief Description

Sample Data (Basic Payment)

Payment Id

System Generated payment number

R11063

Status

Status of the Payment

  • Cancelled

  • Confirmed

  • Not Paid

  • Received

  • Sent

Received

Reference Number

  • Undergraduate

  • Postgraduate

  • HDR Masters

  • HDR Doctorate

Undergraduate

Payment Type

  • Customer Payment

  • Customer Refund

  • Internal Payment

Customer Payment

Effective Date

Payment date

18/03/2019

Payment Method

Payment Methods accepted by the Institution

  • Cash

,
  • Credit Card

  • Debit Card

  • EFT (Electronic Funds Transfer)

  • BPay

  • Paypal

  • Payment Express

Credit Card

Amount

Add the amount received from the student without a dollar sign. This amount can include any transaction fees.

(In this case a $1.50 credit card surcharge)

If there are not additional fees then Amount and Sent amount are identical.

Please note: Financial fields cannot be left blank

.1851

.

50

From Party Id

The Student or Agent making the Payment

James McMorran

Sent Amount

Add the amount received from the student without a dollar sign. 

This amount does not include any transaction fees and is amount to be paid off against any tuition.

Please note: Financial fields cannot be left blank.

1850.00

To Party Id

If there are multiple Campus within the system payment can be coded here

Starfleet Academy

Is Net Payment

  • Yes

NoDrawer
  • No

Assoc party Id

The Student or Agent making the Payment

James McMorran

Drawer (if Cheque)

If paying by Cheque - Name on the Cheque

BSB (if Cheque)

Bank State Branch (often referred to as "BSB") is the name used in Australia for a bank code, which is a branch identifier. The BSB is normally used in association with the account number system used by each financial institution.

015 347Bank

Bank (if Cheque)

Name of Financial Institution

Commonwealth BankBond Refund Amount

Comments

This is a Free text field for any comments.

Please note: Any Text written here will appear on the Receipt

Bank Reconciliation AmountBank Reconciliation Seq IdBank Reconciliation Date Time

New feature coming soon....

Bulk Allocation of Payments Screen is currently being developed and will be deployed in the near future. this will allow for Payments that have been received to be paid against invoices in bulk. Please contact the Help Desk for further information and updates.

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Implications

Note

Be advised

It is important that any users have a high level of understanding of the system before accessing and using the Account Accounting section of the system.

In Particular:

  • Fee Rules

  • Timings of various key milestones in Higher Education reporting (Census dates and HEPCAT / TCSI reporting)

Workflow

Expand
title1. How to Add / Create a

...

Payment
Info

Note

Before you apply a payment to an invoice you need to create a payment first.

  1. Click on the Accounting

...

  1. tab in the

...

  1. side menu

  2. Click on the

...

  1. Search option in the side menu

  2. Enter one of the following options in to the relevant search box: Student Number, Student's Family name / Surname

  3. Click on the Search Student

...

  1. button

  2. This will return a list of students that meet the searched criteria

  3. To

...

  1. filter the returned options in this

...

  1. box above the returned results start typing the students First / given name. This will reduce the number of results. 

  2. Click on the blue hyper link on the left side of the required record.

  3. The student's record has now been loaded.

  4. Scroll to the bottom of the page

  5. Click the Add New Payment

...

  1. button

  2. Note: System has pre-filled some fields, some fields are optional to fill out.

  3. Ensure the status is set to Received

  4. At the Payment Section, (Optional to) Enter a reference number or select an option from the attached drop box

  5. Select Customer Payment as Payment type

  6. Check the effective date (

...

  1. System might already pre-filled), this is the

...

  1. date you received the payment

  2. Select the Payment Method from the drop-down menu (e.g Cash, Credit card, Cheque, B-Pay, etc)

  3. Enter the Received amount, do not include the $ symbol in this field

  4. Confirm if this is the net amount or not (yes / no)

  5. Enter the amount received in the Sent Amount field. This is the gross amount. Do not include the $ symbol in this field

  6. Select the To Party Id from drop-down menu.

  7. For Cheques Only: Enter the Drawer, BSB, and bank name

  8. Enter any relevant comments re this payment in to the Comments Field

  9. Click the Save Payment

...

  1. button.

  2.  (Optional) To email a copy of the receipt click the Email Receipt button

  3. (Optional) To Print a Copy of the receipt click the Print Receipt button  

Expand
title2. How to Apply a Payment to an Invoice for Tuition items

These instructions assume that the Invoice amount and the Payment Amount match.

...

  1. Assume you already have the student's record loaded.

  2. Click on the Accounting tab in the side menu

  3. Click on the Invoices

...

  1. option in the

...

  1. side menu

  2. Click on the

...

  1. Actions menu next to the Invoice to be Paid off, the Action menu will open

  2. Click on the Edit Invoice option

  3. Click on the Status to

...

  1. Sent button (Or Select the Sent option in the Status drop box and Click

...

  1. the Save Invoice Button)

  2. Click on the Invoices option in the side menu

  3. Click on

...

  1. the Actions menu next  to the Invoice to be Paid off, the Action menu will open

  2. Click on the Pay Invoice option in the Action menu

  3. Scroll down to the Possible Payments to Apply Section

  4. Click on the Apply Amount to Items

...

  1. button

  2. The Invoice has now been paid off.

Expand
title3. How to Apply a Payment to a General Invoice for Non-Tuition Items

These instructions assume that the Invoice amount and the Payment Amount match.

...

  1. Assume you already have the student's record

...

  1. loaded.

  2. Click on the

...

  1. Accounting tab in the side menu

  2. Click on the Invoices option in the side menu

  3. Click on

...

  1. the Action menu

...

How to Create refund

There are three parts to creating a refund: 1. Creating an invoice,2. Paying off the invoice, 3. Creating a credit note.

(These instructions assume that a payment has been received prior to an invoice being created e.g. Prior to Census date)

Part One - Creating the Invoice

...

  1. next to

...

  1. the

...

  1. Invoice

...

  1. to

...

  1. be Paid off, the Action menu will open

  2. Click on the Edit Invoice option

  3. Click on the Status to

...

  1. Sent button (Or Select the Sent option in the Status drop box and Click he Save Invoice Button)

  2. Click on the Invoices option in the side menu

  3. Click on the Action

...

  1. menu next to the Invoice to be Paid off, the Action menu will open

  2. Click on the Pay Invoice option in the Action menu

  3. Scroll down to the Possible Payments to Apply Section

  4. Click on the Apply Amount to Items

...

  1. button

  2. The Invoice has now been paid off.

Part Three - Creating a Credit Note

Scholarships

Scholarship payments needs to be added to the Unit Enrolment Screen prior to invoicing. These are considered a Funding Type in the same way an upfront payment or Funding amount (e.g.Fee-Help  / HECS-Help). 

How to Add a Scholarship Payment to a Unit

...

...

How to edit an Amount Paid field for scholarships

If a Scholarship amount wasn't applied and the Invoice needs to be adjusted to be included.

  1. Click on the Accounting Tab in the Side Menu
  2. Click on the Search option in the side menu
  3. Enter one of the following options in to the relevant search box: Student Number, Student's Family name / Surname
  4. Click on the Search Student Button
  5. This will return a list of students that meet the searched criteria
  6. To reduce the returned options in this box Image Removed above the returned results start typing the students First / given name. This will reduce the number of results. 
  7. Click on the blue hyper link on the left side of the required record.
  8. The student's record has now been loaded.
  9. Scroll down to the the Student Invoice List
  10. Click on the Action Menu next to the Invoice to be updated, the Action menu will open
  11. Click on the Edit Invoice option
  12. Click the Drop box next to the Status option and select the In-Process option
  13. Click the Save Invoice Button
  14. Click on the Accounting option the Side Menu
  15. Click on the Summary option in the Side Menu
  16. Scroll down to the the Current unit Enrolment section
  17. Click on the Edit icon Image Removed next to the Unit to be allocated to Scholarship / Edited
  18. The Unit record will now Load
  19. Scroll to the bottom of the page and Click the Edit Fee Button
  20. Update the Scholarship  / Subsidy amount 
  21. Update the Scholarship type
  22. Click on the Save Unit Button
  23. The Unit can be added to the invoice.

How to Apply Internal Discounts (other than Scholarships)

  1. Click on the Student Tab in the Side Menu
  2. Click on the Search option in the side menu
  3. Enter one of the following options in to the relevant search box: Student Number, Student's Family name / Surname
  4. Click on the Search Student Button
  5. This will return a list of students that meet the searched criteria
  6. To reduce the returned options in this box Image Removed above the returned results start typing the students First / given name. This will reduce the number of results. 
  7. Click on the blue hyper link on the left side of the required record.
  8. The student's record has now been loaded.
  9. Click on the Action menu next to the Course of study the Unit(s) to receive a discount belongs to. The Action menu will open
  10. Click on the Academic Record option in the Action menu
  11. Click on the Edit icon Image Removednext to the Unit to be given a discount
  12. Click on the Subsidy Type drop box and select the discount type
  13. Enter the amount in the Subsidy Amount field
  14. Click on the Save Unit Enrolment Button

Importing Payments from an External System via the Import Wizard

To import payments in bulk specific information is required as a minimum

  • Id Number (Student Number is preferred
  • Transaction / Payment date
  • Transaction / Payment amount
  • Unique reference for each Transaction / Payment

Additional information maybe helpful / appropriate.

Once this information is available the transactions  / payments can be imported via the Import Wizard within the System.

For information or Setting is up please contact the Silverband Help desk.

How to Allocate Payments in Bulk

New feature coming soon....

...

Accounting Summary

How to Create a Single Invoice for Tuition Items

How to Create a single Invoice for Non-Tuition Items (General Invoice)

...

Further Reading

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