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The Contacts Login menu in Paradigm will let you assign different access levels to a contact in your business or institution, depending on how you want that user to use or access the different areas of the system. This knowledge article will provide a workflow describe all the access levels possible in Paradigm, as well as the workflows on how you can assign a contact’s login credentials, update, edit, and disable logins.
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title | Key Terms and Concepts |
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Note |
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BE ADVISED: A user may only be assigned to a single (1) security group. |
Warning |
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WARNING: A user may only assign a security group that is equal to or less than the one they currently hold. This is to avoid the potential for privilege escalation in user account access. |
The table below outlines the security groups that may be assigned to a user via the Paradigm user interface. The permissions are ordered based on scope of access from least to greatest. | Security Level | Description |
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1 | Public | What a user may see without logging into Paradigm. Mostly used for login screens and the online application portal. | 2 | Applicant | A prospective student who is interacting with Paradigm via the application portal. | 3 | Student | A student user with mostly read-only access but has the ability to update their address details, register for units, generate a limited set of letter reports , and view other records exposed made available to them by the Institution. | 4 | Reception | The lowest level of staff user security group with almost exclusively read-only access to a limit limited set of student related information. | 5 | Tutor | An appropriate level of access for a part time or casual teaching staff who needs to look up student details, enter attendance, record assessment marks, or make notes against a student. | 6 | Staff | NOTE: Default security group assigned by the system to newly created Contact logins. A general level of access with a moderate degree of edit access to student related information and records. | 7 | Student Services | Intend Intended for users who require the functionality of a staff member together with the ability to record, e.g. advisor / examiner / reviewer | 8 | Student Admin | An alternative profile based on the flex admin security group. | 9 | Flex Admin (also known as part time registrar) | Similar scope of access as Full Admin but lacking access to the System and Accounting menus, and the ability to edit published grades or bulk generate invoices. | 10 | Accounting | An appropriate role for an accounts receivable role that is focused on maintaining financial records including invoices and payments within Paradigm. | 11 | Marketing | This security group has a wide scope of access including student records, agents, invoices and payment related records. | 12 | Full Admin | The standard security group given to power users with the ability to view, edit and break , and the one who has full control to almost everything within the system. | 13 | HR Admin | Intended for Institutions institutions who want to record sensitive HR related information within Paradigm for the purposes of staff reporting. | 14 | System Admin | Note |
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BE ADVISED: Not normally used. |
Intended for institutions who require a higher form of Full Admin with full system permissions in order to limit the typical scope of Full Admin access. |
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title | 1. How to Create a User / Contact Login Credentials |
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How to a User or Contact Login Credentials Click on Contact tab in the side menu. Click on Search in the side menu.NOTE: If the contact record is already loaded, proceed to the instructions, else start with . Load the Contact’s Record , Choose Contacts > Search menus on the side. Enter at least one of the following options in to into the relevant search box: Given Name Name, Surname , Home Institution Status Contact Role Click on the Search Contact button , Status, Contact Role. Click the SEARCH CONTACT button.Image Added After clicking the SEARCH CONTACT button, it will return a list of contacts that meet your searched criteria. To filter the list of contacts, in the search 🔍Filter box above the list of contacts, start typing the contact’s first First or given Given name. This will return a list of contacts that meet the searched criteria To reduce the returned options start typing the name of the unit into this box. The returned results will reduce to match the criteria.Image Added When you see the record for of the contact that you are looking for, click on the contact contact’s role for that contact, highlighted in blue in the left column of that row.Click on the Login option in the side menu. under the Role Id heading. This will load the contact’s edit details page. Image Added Create a User or Contact’s Login Credentials , With the contact’s record loaded in the system, go to Contacts > Login menus on the side. With the contact’s record loaded in the system, go to Contacts > Login menus on the side. This will load the login page, go to the CREATE NEW USER LOGIN Form section. The new contacts user name will be automatically generated in the User Login Id field based on the details added to the contact record. Enter a new password for the user. The password policy requires all of the parameters below and the save button will not appear until all requirements have been met.A minimum of 8 Characters A combination of upper and lowercase letters At least 1 number Click the Save User Login Button From the Assigned Security for user Login section select the requires access level for the new user Click the Assign Security Button Click the Enable User Login Button Click the SAVE USER LOGIN button. Image Added Add or Assign a Security Group to the Contact’s Record and Enable the Contact’s Login
Refer to the instructions on this link: https://silverband.atlassian.net/wiki/spaces/PKB/pages/985085/Contacts+-+Search+Add+and+Edit#3.2-Add-or-Assign-a-Security-Group-to-the-Contact-Record. back to top |
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title | 2. How to Update a User / Contact Password |
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How to a User or Contact Password Click on Contact tab in the side menu. Click on Search in the side menu.
NOTE: If the contact record is already loaded, proceed to the instructions, else start with . Load the Contact’s Record , Choose Contacts > Search menus on the side. Enter at least one of the following options in to into the relevant search box: Given Name Name, Surname , Home Institution Status Contact Role Click on the Search Contact button This , Status, Contact Role. Click the SEARCH CONTACT button.Image Added After clicking the SEARCH CONTACT button, it will return a list of contacts that meet the your searched criteria . To filter the list of contacts, in the search box 🔍Filter box above the list of contacts, start typing the contact’s first First or given Given name. Image Added When you see the record for of the contact that you are looking for, click on the contact contact’s role for that contact, highlighted in blue in the left column of that row.Click on the Login option in the side menu. Scroll down to the Change Password Section Create a new password for the user. The password policy requires all of the parameters below and the save button will not appear until all requirements have been met. Click the Update User Password buttonunder the Role Id heading. This will load the contact’s edit details page. Image Added Update the Contact’s Password
Follow steps - of the instructions of this link: https://silverband.atlassian.net/wiki/spaces/PKB/pages/985085/Contacts+-+Search+Add+and+Edit#04.-How-to-add-or-reset-a-User-Password.back to top |
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title | 3. How to Edit the Reset User Login Password Email Template |
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How to the Reset User Login Password Email Template
The password reset template is largely composed of two label text fields: reset_user_login_password_emailHtmlHeader reset_user_login_password_emailHtmlFooter
Here is the direct links for your information: Code Block |
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https://{host}.edu.net.au/label_edit.php?labelId=reset_user_login_password_emailHtmlHeader
https://{host}.edu.net.au/label_edit.php?labelId=reset_user_login_password_emailHtmlFooter |
For users who can read HTML, the email template code looks like the following: Code Block |
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<html><body>Dear {student_firstName}{contact_firstName},<br><br>{label:get_tpl_label_text_long reset_user_login_password_emailHtmlHeader} <b>Username:</b>{optional:show_form_field reset_user_login_password_email_userLoginId} {user_login_userLoginId} <b>or:</b> {/optional} {user_login_email} <br> <b>Password:</b> {user_login_newPassword}<br>{label:get_tpl_label_text_long reset_user_login_password_emailHtmlFooter}</body></html> |
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title | 4. How to disable Disable a User Contact Login and User Record |
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How to a User Contact Login and User Record Click on Contact tab in the side menu. Click on Search in the side menu.
NOTE: If the contact record is already loaded, proceed to the instructions, else start with . Load the Contact’s Record , Choose Contacts > Search menus on the side. Enter at least one of the following options in to into the relevant search box: Given Name Name, Surname , Home Institution Status Contact Role Click on the Search Contact button This , Status, Contact Role. Click the SEARCH CONTACT button.Image Added After clicking the SEARCH CONTACT button, it will return a list of contacts that meet the your searched criteria . To filter the list of contacts, in the search box 🔍Filter box above the list of contacts, start typing the contact’s first First or given Given name. Image Added When you see the record for of the contact that you are looking for, click on the contact contact’s role for that contact, highlighted in blue in the left column of that row.Click on the Login option in the side menu Click the Disable User Login button. Check the Enabled option is set to N which is short for No Click the Remove Security button Click the Contacts tab in the side menu Click the Edit Details option in the side menu Scroll down to the Other details section Click on the Status drop box and set the status to Archived or inactive Click the Save Contact button.under the Role Id heading. This will load the contact’s edit details page. Image Added Disable the Contact’s Login
Follow the instructions on this link:https://silverband.atlassian.net/wiki/spaces/PKB/pages/985085/Contacts+-+Search+Add+and+Edit#3.4-Disable-a-User-Login. Remove the Contact’s Security Group
Follow the instructions on this link: https://silverband.atlassian.net/wiki/spaces/PKB/pages/985085/Contacts+-+Search+Add+and+Edit#3.3-Remove-or-Delete-a-Security-Group-or-Access-Level-to-the-Contact-Record. Change the Contact’s Record Status to Archived or Inactive , Choose Contacts > Edit Details menus on the side. Go to the OTHER DETAILS Form section, look for the Status field. In the Status field, select either Archived or Inactive. Click the SAVE CONTACT button.Image Addedback to top |
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