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Objective

Once you have read this article you will be able to:

  • Produce and Send Commonwealth Assistance Notices (CANs) in bulk to students

  • Produce and Send Commonwealth Assistance Notices (CANs) individually to students

  • How to update records if issues arise

  • How to Convert upfront units to Fee-HELP / HECS-HELP

  • How to Convert Fee-HELP / HECS-HELP units to upfront

  • How to report units that the student has paid upfront for but normally uses Fee-HELP / HECS-HELP

Complexity: MEDIUM to HIGH

Assumptions

  • The user has an understanding of the Australian Tertiary Education System / VET Sector.

  • The user has an understanding of Census dates, Government reporting and the timelines associated.

  • The user has an understanding of Fee-HELP / HECS-HELP

Key terms and concepts

Identify, and describe or explain the terms and concepts that need to be understood in order to carry out the tasks explained in this article.

Field Name

Brief overview

Use tables, or bullet or numbered lists when it is appropriate.


Implications

  • Each implication should be a separate dot-point


Workflow

This section contains a numbered list of steps to follow as a workflow of how a task or process should be completed.


Workflow example 1

  1. Steps in a numbered list

  2. Step 2

Workflow example 2

  1. Steps in a numbered list

  2. Step 2


Further reading

List other KB article page names, that may support the understanding of this article. The listed page names can then be converted into links to those pages.


External resources


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