Overview

The majority of the form fields and labels on the Application form are customisable. For users who have FULL ADMIN permission, you can edit labels of the fields as well as turn on/off the visibility of some fields. Setting mandatory or required fields is part of the onboarding process and is configured by Silverband.

Setting Mandatory or Required Fields

Marking Field Visibility and Editability (Form Fields)

Refer to the Edit Form Fields documentation in Confluence if you want to read more details on the instructions below.

1. The fastest way possible you can make the fields visible (found in the Online Applicant Portal) is to copy the LINK/URL of the specific Applicant Portal page where the fields you want to hide is/are located to your main FULL ADMIN Paradigm account.

2. Once the page is opened on your Paradigm FULL ADMIN user account, you have the option to click on the Edit Labels button, located on the top right-hand corner, click the icon on the field that you want to hide, and select the EDIT FORM FIELD option.

Again, refer to the Edit Form Fields documentation for more details.

Open

In the sample screenshot above, if you want the Preferred Name field hidden, you select the EDIT FORM FIELD option, click the TOGGLE ALL button to remove all the checkmarks and click the SAVE FORM FIELD button. Refreshing the page on the Applicant Portal will let you double-check whether the field has been hidden successfully.

Changing Label Text (Edit Labels)

You follow the same instructions as above when changing the field label text. Just select the EDIT LABEL option instead of the EDIT FORM FIELD. Refer to the Edit Labels documentation for more details on editing labels in Paradigm.

Open

In the sample screenshot above, if you want the Preferred Name field label changed, you select the EDIT LABEL option, change the Short Text field to your preferred label, and click SAVE LABEL. Refreshing the page on the Applicant Portal will let you check if the field label is changed successfully.