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Overview

A contact is a non-student system user who may or may not have an account to directly access Paradigm. Examples of contacts include administration staff, lecturers, teachers, etc. This page will provide you the links of all the associated knowledge articles under the Contacts Menu, and below the links are the brief overview of each sub-menu.

Complexity: LOW

Contacts Menu Knowledge Articles



Contact Sub-Menus Brief Overview


A Search

 Here, a user can search for existing contacts (users). A user can be search by Given Name, Family Name, Suburb, .......

Here, a user can search for existing contacts (users). A user can be search by Given Name, Family Name, Suburb, Postcode, Home Institution, Status and Contact Role. At least one of these is required to search for contacts, however, more search parameters will reduce the results produced when searching. The results can then be ordered by First Name, Last Name, Status Id, or Last Date modified.

B Add New

 New Contact records are added to the system here. For a basic record, the minimum required fields are First Name, ..

New Contact records are added to the system here. For a basic record, the minimum required fields are First Name, Last Name, Email Address, and Home Institution. From there, a role needs to be assigned for security access levels.

C Edit Details

 From here, contact roles can be edited. All fields can be updated. However, if a name is updated – please ensure .....

From here, contact roles can be edited. All fields can be updated. However, if a name is updated – please ensure that the login name is also edited, or the previous username will still be active.

D Edit Contact Info

 The user's personal contact details can be added here. Multiple addresses can be stored within the system, including..

The user's personal contact details can be added here. Multiple addresses can be stored within the system, including residential and postal addresses, emergency contact details, and if required, employer address.

E Login

 Once a contact record has been created, a username, password, and security group are then required. In this section,..

Once a contact record has been created, a username, password, and security group are then required. In this section, these are added and activated. Usernames are allocated by the system, based on the contact's First and Last Names. Passwords must meet the password policy to be activated. When allocating a security group, it is important to know what the new user’s role / position is within the institution – to ensure that the correct amount of access is granted to the new contact or user of the system.

F Rooms Timetable

 This screen displays a timetable divided by day and hour of the Scheduled Unit Sessions associated with the loaded...

This screen displays a timetable divided by day and hour of the Scheduled Unit Sessions associated with the loaded contact record.


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