Overview
For instances when you need to issue credit notes to your customer (Student, Agent), you can do so by going through the original invoice that has been created and paid off
BE ADVISED
An original invoice must have been created and paid off in order to create a credit note.
see Raising Enrolment Invoice | Raising General Sales Invoice | Raising Invoices in Bulk, and Recording Payment.
Workflow
Outlining the step-by-step instructions on issuing credit notes
1.
Recording Customer Returns