Overview
This is a section of the whole KB, by having this section, user will be able to jump to the any part of KB with a click.
Note that this you can create dot point as sub headings under each sections and they will show up in this table as sub links.
Objective
This is the a short description of the content of the KB, it gives user an idea of what they will be able to achieve with all the information from this KB.
Assumptions
This part of the KB states the basic requirements for user to be able to understand this KB or any access required to carry out the task explained in this KB.
Key terms and concepts
In this section, important key terms and concepts involved in the process of carrying out the tasks explained in this KB will be listed, and each of these concepts and terms will be explained.
It is recommended to use table for convenience when it is appropriate.
Implications
This section of the KB will explain what potential issues or problems users can come across and why they happen.
Workflow
- Click on the Tab option 'Contacts'. This will open the options within the contact section of the side menu.
- To search for a Contact, click the side menu option labelled 'Search' you will now be presented with search option to locate the required contact.
Contacts can be search by Given Names or Surname/ Family Name. Any one or a combination of these will return results.
3. In the edit box labelled Given Names enter the name provided by the contact and then press the 'Search Student' button. This will return you a list of contacts matching your search criteria.
4. Once you loaded a contact to disable their account select the side menu option 'Login'. You will now be presented with the section 'Activate User Login'
5. Press the 'Disable User Login' button. Check the status bar at the top of the screen to ensure your changes have been successful.
Further reading
This section of the KB contains links to any further related information that would be helpful for the purpose understanding this topic.