Overview

Objective

Once you have completed this KB you will be able to update a students contact information including Addresses, Email address, Phone Numbers, 

Assumptions

• • The User has access to Paradigm.
  • The User has the minimum required level to edit a record.
  • The student record has already been created (these instruction are how to edit  an already existing record)
  • An understanding of Australian Tertiary Sector

Key terms and concepts

• Billing Address Permanent Address
• Semester  / Term / Current Address
• Emergency Contact Address Details
• Employer Address details

Implications

Once a record has been updated the historical information is only available within the Audit log and longer available for viewing by all access levels. 

Workflow

1. Editing Contact Information within a student's record (Existing Addresses)

1.1 Load the student's record

1.2 Click on the Student Details option on the side menu

1.3 Click on the Edit Contact info option on the side menu

1.4 Click on the address type to be edited ( Billing Address, Residential Address, Emergency contact address, Employer address) 

1.5 Edit the data to be updated

1.6 Click on the Save Student Contact details button

2 Adding a new Addresses to the students record

2.1 Load the Student's record

2.2 Click on the Student Details option on the side menu

2.3 Click on the Edit Contact info option on the side menu

2.4 Click the Add (address type) to be created. If no address types have been added it is recommended that the Semester / Term / Current Address be created first, followed by the Permanent / Billing address.

2.5 Click on the Save Student Contact details Button

Further reading

This section of the KB contains links to any further related information that would be helpful for the purpose  understanding this topic.