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title3. Send Bulk Communications WITHOUT Attachments to the Bulk List of Students/Recipients

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Send Bulk Communications WITHOUT Attachments

  • Click on the Student tab from the side menu.


  • Click on the Communication Event option in the side menu (Or click on the Hat icon at

    After creating the bulk list of students to whichever method you choose from the options above(

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    titleSTEP 1
    ), you are now ready to proceed sending bulk communications to your selected recipients.

    NOTE:

    You should have a bulk list ready [following from the

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    instructions above] before you can proceed to following the instructions below. In the sample screenshot below, the Search Course screen is being used to generate the students' bulk list – this should be the initial screen prior to sending bulk communications.

    You can also remove student(s) at this stage (by clicking the REMOVE button on the right – against the student record to be removed) whom you don’t want to include in the bulk communications.

    Note

    BE ADVISED:

    Bulk actions are much harder to undo, please ensure only the required students are added to the bulk list.

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    Choose Student > Communication menus on the side or click the (hat)🎓icon on the top left hand corner then select the Communication

    option 
  • Enter the Communication Name, this becomes the subject of the email, e.g. CAN - Semester 1 2018.

  • Select the Communication Type,

    (✉) menu.

    Tip

    Refer to the tables above under the Key Terms and Concepts for a description of the required fields below and the available merge fields you can utilise for your email body.

    Tip

    To edit your Communication Templates, refer to the Search, Add and Edit Content (e.g. Email Templates)knowledge article.

  • Select a Template Message for the body of the email or options to type in the main body of your email.

  • Add in any additional information or updates to the body of the message.

  • Set the Communication Status to Sent from the drop down menu.

  • Click the Save New Communication for Loaded students button

  • Click the tick boxes next to the students to send the communication event to (alternatively click the select all box)

  • Click the Email Selected Recipients button.

  • The Emails have now been sent. 

  • (

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    )-(
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    ) After filling out the required fields and the email body, set the (
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    )Communication Status field to Sent, and click the (
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    )SAVE NEW COMMUNICATIONS FOR LOADED STUDENTS button.

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    Select all the students on the list by clicking on the checkbox header section. Remove the student from the list by removing the checkmark on the checkbox against the student or by clicking on the REMOVE button.

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    Click the EMAIL SELECTED RECIPIENTS button. The emails have now been sent. Check the Statuses of the sent emails to check if any failed sending. These will need to be either resent or posted.

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    Video Tutorial

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    urlhttps://www.youtube.com/watch?v=-IV-T111GuE
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