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title2. How to Create a Student Password

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title2.
How to
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titlecreate
a Student Password

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titleSTEP 1
Enable the student’s access level.

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title1
Follow the how-to guide section above “
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title1.
How to
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titleenable
a Student Access Level” before you proceed to
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titlestep 2
Create a Student Password instructions below.

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titleSTEP 2
Create the student’s password.

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Once the student's access level has been enabled a password needs to be assigned. To do this, scroll to the bottom of the page where you can see the CREATE NEW USER LOGIN Form section.

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title3
Create a password for the student user in the New Password field, repeat typing the password in the New Password Verify field to confirm that they both match.

NOTE:

Refer to the Key Terms and Concepts Current Password Policy section above this page relating to password policy, alternatively, you can read carefully the Please Note: section under the CREATE NEW USER LOGIN Form.

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Click the SAVE USER LOGIN to save the password for that student account you’ve created.

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title3. How to Update a Student Password (Forgotten Password)

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title3.
How to
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titlereset
a Student Password (Forgotten Password)

NOTE:

If a the student record is currently loaded in the system, proceed to

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titlestep 2
Reset Password instructions.

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titleSTEP 1
Load the student’s record.

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title1
Go to Student > Search > Enter either the student number or name. > Click Search.

 

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Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.

 

 

 

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PasswordReset
PasswordReset

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titleSTEP 2
Reset password.

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title3
Choose Student > Student Details > Login menus on the side.

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Scroll halfway down the page to the CHANGE PASSWORD Form section.

NOTE:

Refer to the Key Terms and Concepts Current Password Policy section above this page relating to password policy, alternatively, you can read carefully the Please Note: section under the CHANGE PASSWORD Form.

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title5
Reset the password of the student user in the New Password field, repeat typing the password in the New Password Verify field to confirm that they both match.

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Click the UPDATE USER PASSWORD button after resetting the password.

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title4. How to Edit the Reset User Login Password Email Template

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title4.
How to
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titleedit
the Reset User Login Password Email Template

NOTE:

Refer to this article on how to Search, Add and Edit Content (e.g. Email Templates) as a Provider.

The password reset template is largely composed of two label text fields:

  1. reset_user_login_password_emailHtmlHeader

  2. reset_user_login_password_emailHtmlFooter..

Here is the direct links for your information:

  • http://<put in your paradigm url here>/label_edit.php?labelId=reset_user_login_password_emailHtmlHeader

  • http://<put in your paradigm url here>/label_edit.php?labelId=reset_user_login_password_emailHtmlFooter

*Note to put in your paradigm URL in the "<>" but don't actually include "<>" in the URL.

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title5. How to Disable a Student Login Account on an Individual Basis

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title5.
How to
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a Student Login Account on an Individual Basis

  1. Click Student from the side menu > Search to load the Student's record

  2. Click on the Course Enrolment option in the side menu.

  3. Click on Course option

  4. On the edit course enrolment page, find the field Progression Status:

  • Select the option of ‘Show Login Message’ from the drop-down menu. This will prompt a message to the student asking them to contact the student services team when they first login to Paradigm. Students are still able to navigate through the site.

  • Select the option of ‘Login Suspended’, which is a more serious approach. This will allow the student to access Paradigm, but on every screen, it presents a message as below:

    Whilst the student has any courses in progression status ‘Login Suspended’, they will not be able to see or interact with any record within Paradigm.

5. Click the Save button.

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title6. How to Disable Students Login Accounts in Bulk

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title6.
How to
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titledisable
Students' Login Accounts in Bulk

Note

WARNING:

A returning student will be unable to apply or enrol when all their personal details are identical to an existing record that has been archived. Enrolling with the same details would create an identical matching record.

The existing “Archived” record must be set as Active by a staff member with full admin or flexadmin permission. A login record can then be created or updated as necessary.

  1. Using report builder to build a bulk list of students whose login accounts are to be disabled.

  2. Click Reports from the side menu, click on Report builder

  3. If you are not familiar with using the Report builder function, please contact Silverband support team our Support Team for assistance

  4. Once you build a bulk list of selected students, click Student from the side menu

  5. Click on Bulk Course Edit option, this screen allows you to make changes to the selected students' course enrolment details and graduation details in bulk.

  6. You can select the Progression status on this screen for the selected bulk list of students. Refer to the above workflow #5, there are two different options on for disabling the student logins.

  7. Click on Save all Enrolments button. This will impact to all students from the bulk list.

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