Overview
Withdrawing a Unit Enrolment requires correct unit enrolment status and other financial information to be reported to the government, and the deletion of Unit Enrolment necessitates caution. This knowledge article will guide you on how to withdraw students from each unit enrolment before and after the Census Date, when - and how to delete unit enrolments safely.
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Administrative Error - do not retain a record of what happenedThis scenario will address the issue of creating unit enrolments in error or for any other reason and that you have decided to delete the record within Paradigm and TCSI. There are different ways you can delete unit enrolments in Paradigm:
A. Per Unit Enrolment Record1. Load the Student Summary screen. 2. Go to the UNIT ENROLMENTS section, click the ACTIONS button against the unit enrolment that you want to delete, and select the Edit Unit Enrolment option.   3. With the Unit Enrolment page loaded, click the DELETE UNIT ENROLMENT button. Again, clicking this button will remove the record from both TCSI and Paradigm.   B. via the Units page1. Load the Student Summary screen. 2. Choose Student > Course Enrolment > Units menus on the side.   C. via the Select Action to perform on Units menu1. Load the Student Summary screen. 2. Choose Student > Course Enrolment > Units menus on the side. Select the unit enrolments that you want to delete.   3. After selecting all the units that you want to delete, go to the Select Action to perform on Units menu below and select the Delete selected units option, and click SUBMIT   |
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Administrative Error - retain a record of what happenedThis scenario will address the issue of creating unit enrolments in error or for any other reason and that you have decided to delete the record submitted to TCSI but opting to keep the record in Paradigm. There are different ways you can delete records from TCSI within Paradigm: NOTE: Deleting unit enrolments with the methods below will remove the record from TCSI and make the record in Paradigm read-only and also set the enrolment status to “TCSI Deleted”. Once the record is marked as read-only all of the fields become locked from editing. Only a user with the highest system permission is able to unlock the record. Read more. A. Per Unit Enrolment Record1. Load the Student Summary screen. 2. Go to the UNIT ENROLMENTS section, click the ACTIONS button against the unit enrolment that you want to delete, and select the Edit Unit Enrolment option.   3. With the Unit Enrolment page loaded, click the DELETE FROM TCSI button. Again, clicking this button will remove the record from TCSI and make the record in Paradigm read-only, and also set the enrolment status to “TCSI Deleted”   B. via the Select Action to perform on Units menu1. Load the Student Summary screen. 2. Choose Student > Course Enrolment > Units menus on the side. Select the unit enrolments that you want to delete.  3. After selecting all the units that you want to delete, go to the Select Action to perform on Units menu below and select the Delete unit enrolments from TCSI option, and click SUBMIT   NOTE: For cases where you want to unlock the unit enrolment record and resend the information to TCSI with the valid details, refer to the instructions on this workflow on how to unlock and resend the unit enrolment record. |
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Internal course transfer where the student is taking the same scheduled unit in both coursesWhen a student undertakes an internal course transfer, where they are undertaking the same unit in both courses, then care must be taken to avoid triggering a duplicate record TCSI validation error. This applies when the student has one or more unit The recommended workflow is to trigger a “TCSI Delete” on the unit enrolment from the original course, prior to creating the unit enrolment in the new course. Do not attempt to transfer the unit enrolment directly between course enrolments within Paradigm as that is likely to just trigger multiple validation errors. |
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