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This guide outlines how to troubleshoot TCSI Validation Errors based on a single student record. The instructions in the workflow below assume that the remaining of your other records (e.g. Campus/Provider, Courses record) are already valid - submitted without errors to TCSI. These workflows focus on each student record - beginning from the TCSI reportable student information, and course enrolments down to unit enrolments.

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Refer to the following helpful links and how-to guides in troubleshooting validation errors:

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titleHow to locate the TCSI Element/Code Numbers from TCSI within Paradigm

How to locate the TCSI Element/Code Numbers from TCSI within Paradigm

There are two possible ways you can locate the exact fields location in Paradigm the TCSI Element/Code Numbers from TCSI:

1. Set the TOGGLE ELEMENT HELP menu

Click the TOGGLE ELEMENT HELP menu on the top right corner of the screen and enable the necessary government reportable fields: Avetmiss, HEIMS, TCSI. Click the SET button and then CLOSE.

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Once the Element Help is enabled, the code guides will reflect on each reportable field in Paradigm.

2. Refer to the following Knowledge Base articles table:

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titleValidation Errors Helpful Links

We have collated some frequently occurring errors and our recommended resolutions for them. All you need to do is enter the error code number on this link: TCSI Validation Errors FAQs

You can also get help on the following government resource links:

Workflow

Follow the below instructions (Steps 1- 4) in order in resolving TCSI validation errors:

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