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Overview

This knowledge article will guide you on how to create and edit student login credentials that enable or restrict student access to the system.

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<html> <body>Dear

Refer to the sample Email Template below when sending New Login Credentials (texts in red are just comments - do not include them in the template):

Dear {student_firstName}, use {contact_firstName},<br><br> if sending to contacts
{label:get_tpl_label_text_long reset_user_login_password_emailHtmlHeader} <b>Username:</b> generic header
Username: {optional:show_form_field reset_user_login_password_email_userLoginId} {user_login_userLoginId} <b>or:</b> or: {/optional} {user_login_email} <br> <b>Password:</b> add this if you want to give the students option to use their email as their username, see above description

Username: {student_studentNumber} if your system is configured to use the Student Number as their username
Password:{user_login_newPassword}<br> new login password credential
{label:get_tpl_label_text_long reset_user_login_password_emailHtmlFooter} </body> </html> generic footer

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titleSample Student Password Reset Email Template

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Sample Student Password Reset Email Template


NOTE:

Refer to this article on how to Search, Add and Edit Content (e.g. Email Templates) as a Provider.

Sample student password reset email template

For users who can read HTML, the default email template code is described below. Note that the template uses a number of additional labels that may be edited as a normal label labels within Paradigm.

  • reset_user_login_password_emailHtmlHeader: a generic label that is included as a header in the body of the email template

  • reset_user_login_password_emailHtmlHeaderemailHtmlFooter: a generic label that is included as a footer in the body of the email template

The template also includes a form field ("reset_user_login_password_email_userLoginId") that allows the provider to turn on or off the advice that students may also use their email address to access the system.

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Implications

Warning

WARNING:

Extreme care must be taken to ensure that each student is given an access level that limits them to change only the details for their own student record.

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title1. How to Enable a Student Access Level

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enableAccess

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title1.
How to
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a Student Access Level


NOTE:

The instructions below assume that the student record has already been created in the system.

If a student record is currently loaded in the system, proceed to

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Enable the Student’s Access Levelinstructions.

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titleSTEP 1
Load the student’s record.


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Go to Student > Search > Enter either the student number or name. > Click Search.

 

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Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.

 

 

 

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manualLogin

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titleSTEP 2
Enable the Student’s Access Level.


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Choose Student > Student Details > Login menus on the side.

Please read the notes below carefully before you proceed to step number

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.

NOTE:

  1. For all students, the ASSIGNED SECURITY FOR USER LOGIN Form section at the top of the page should either be empty, or contain one record in the list, showing STUDENT in the Security Group column.

  2. The student level login access is automatically added by the system, when the minimum details have been provided for a student. If the top section shows an empty list, the system needs more details for this student before a login can be created. 

    1. Refer to the article Student - Add New for more information on completing the minimum details required by the system to create an operationally viable record.

  3. If the ASSIGNED SECURITY FOR USER LOGIN section shows any records with a Security Group field that shows anything other than STUDENT, then for each of those rows:

    1. Click the REMOVE SECURITY button for each of those rows,

    2. Click the OK button on the popup window, to confirm that you want to delete the record.

  4. If the ASSIGNED SECURITY FOR USER LOGIN section is empty, use the drop box to choose Student Access Level and click the ASSIGN SECURITY button to save the record.

  5. When the new row appears in the ASSIGNED SECURITY FOR USER LOGIN section, and STUDENT appears in the Security Group column, proceed to step number

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    .

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For a newly created record in Paradigm, you would normally see a row with one entry of STUDENT under the Security Group column. Click the ENABLE USER LOGIN button under the ACTIVATE USER LOGIN Form section to allow the student to log in. This will show a Y in the Enabled: field.

Tip

By doing the steps above, the student’s access level has now been enabled. You can now create a new user login, or change password using the how-to guide sections below.

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title3. How to Update a Student Password (Forgotten Password)

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How to
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a Student Password (Forgotten Password)


NOTE:

If the student record is currently loaded in the system, proceed to

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Reset Password instructions.

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titleSTEP 1
Load the student’s record.


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title1
Go to Student > Search > Enter either the student number or name. > Click Search.

 

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Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.

 

 

 

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PasswordReset
PasswordReset

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titleSTEP 2
Reset password.


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Choose Student > Student Details > Login menus on the side.

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Scroll halfway down the page to the CHANGE PASSWORD Form section.

NOTE:

Refer to the Current Password Policy section above this page relating to password policy, alternatively, you can read carefully the Please Note: section under the CHANGE PASSWORD Form.

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Reset the password of the student user in the New Password field, repeat typing the password in the New Password Verify field to confirm that they both match.

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Click the UPDATE USER PASSWORD button after resetting the password.

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