The ATO is responsible for allocating each myGovID

Click on this link and follow the instructions: https://www.servicesaustralia.gov.au/individuals/online-help/create-mygov-account .

If you have not already been designated as the principal user for your organisation then you will need to identify that person and ask them to authorise you to issue machine credentials for your organisation.

Click on this link and follow the instructions: https://www.abr.gov.au/general-information/accessing-our-online-services-with-mygovid-and-ram

To obtain/issue Machine Credential follow the instructions for steps 1 through 9 as described here: https://info.authorisationmanager.gov.au/guide-how-to-install-a-machine-credential

Once you have selected the appropriate company Entity Name within RAM (Step 4) you should be able to issue a machine credential using your preferred Credential Name and enter a new keystore password.

1. Entity name: the name of your institution (example: Silverband Pty Ltd )

2. Credential name: your Paradigm site name (example: demo6.edu.net.au )

Record in a secure place the Keystore password that you used.

Record in a secure place the keystore file that was generated.

You will to provide both of these items of information to Silverband.

1. The file keystore should be sent via a ticket in our online helpdesk.

2. The password may be communicated verbally via a phone call with a member of our support team.