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  • The User has the minimum required level to access the Provider tab and an understanding that making changes within this section has system wide implications.

  • The user has an understanding of the Australian Tertiary Education System / VET Sector.

  • A provider record must have been created and saved before trying to assign a role to that provider

Key terms and concepts

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title1. Search Fields

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Field Name

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Brief Overview

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Organisation Name

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This is the Full name / title of an Institution within Paradigm. This name will use where ever the full title of the institution is required.

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Institution Status

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The status of the institution Active or Archived

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Abbreviated Name

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Each institution is given an abbreviated name to make identification

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Role

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Different Roles within the system will allow for different functionality and need to be used in combination:

  • Educational Program Provider

  • Educational Unit Provider

  • Education Agent

  • Training Organisation

  • HEIMS Higher Education Provider

  • Training Organisation Location

  • Work Experience Provider

  • Education Payment Agent

  • Education Bank

  • Assoc Educational Program Provider

  • SVP Provider

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Order by

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The list produced can to be ordered by:

  • Name

  • Abbreviation

  • Status Id

  • Last Modified Date

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A provider is an organisations that has relationships to people reflecting some form of service tthey provide in an education context. Examples of services include a campus, a higher educaiton provider, work experience business etc. In the context of Paradigm, the organisation is defined once as a provider. The type of provider is further distinguished through the assigning of one or more roles.

Provider Roles 

Roles are assigned to providers as a way of defining the types of relationships they may have with other records within Paradigm. Assignign the correct role to a provider is critically important to ensure that a range of features function correctly.

The table below outlines the intended use of each role:

Role

Description

Education Provider

Default role assigned to all providers

Educational Program Provider

Associated with course enrolment records (i.e. the campus)

Educational Unit Provider

Associated with base units and scheduled units (i.e. the campus)

Education Agent

Identifies the provider as being an agents for the purposes of student recruitment

Training Organisation

Associated with AVETMISS reporting

HEIMS Higher Education Provider

Assocaited with HEIMS reporting

Training Organisation Location

Assocaited with an AVETMISS delivery location

Work Experience Provider

Associated with the work experience module

Education Payment Agent

Associated with the agent payment workflow

Diocease

Allows the provider to be assigned as a diocease against the student record

Seminary

Allows the provider to be assigned as a seminary against the student record

Communication sendor

Allows users to send communications on behalf of the provider using the email address on the provider record

Health provider

Allows the provider to be assocaited as a provider of overseas health cover within the OSHC module in Paradigm.

Provider information related fields

The table below outlines the types of information that may be recorded against a provider type record.

Field Name

Brief Overview

Name

The Full and Legal name of the

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Provider to appear on official documents

Abbreviation

An Abbreviated

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Provider name to be used in drop boxes and internal system instances

ABN

The Australian Business Number is a unique identifier issued by the Australian Business Register

Address Line 1

Physical address of

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Provider

Address line 2

Physical address of

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Provider

Suburb

Physical address of

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Provider

Post Code

Physical address of

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Provider

State

Physical address of

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Provider

Country

Physical address of

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Provider

Phone

Contact Phone number of

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Provider

Fax

Fax Number of

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Provider

Other Phone

Other Contact Phone numbers of

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Provider

Mobile

Mobile phone of

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Provider

email

Primary contact of

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Provider's email address

Web

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Provider's Web address

Logo image

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Primary logo or branding image for use in system generated letters or reports

Web image

Secondary logo or branding image for use in system generated letters or reports

Invoice Fee Code

Abbreviated Fee Code eg SF - Star Fleet Academy

GST Amount

The amount of GST charged 10%

HE Provider Code

The Higher Education Code allocated to each

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Provider by the Government

Agent Commission Percentage

the amount to this agent for referring a student

Agent Category

  • Local

  • Overseas

Agent Focus

Agent Sales Representative

Agent Contact Person

Primary contact for Agent

Agent Contract Original Date

Agent Contract Renewal Date

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Provider Status

  • Active

  • Archived

Provider Course Id Type

  • Short

  • Long

SVP Agent

AHEGS Provider Print Detail

Cricos Provider Code

The Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) is a register of Australian education providers that recruit, enrol and teach overseas students. Registration on CRICOS allows providers to offer courses to overseas students studying in Australia on student visas.

Related Bank Account

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Same as Above (Tick Box)


Billing Attention Name

Mailing address of the Provider

Billing Company Name

Mailing address of the Provider

Address Line 1

Mailing address of the Provider

Address Line 2

Mailing address of the Provider

Suburb

Mailing address of the Provider

Postcode

Mailing address of the Provider

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Phone

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Fax

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Other Phone

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Mobile

Provider Roles 

These may be added when a record is created or at later time when required

Assigned Roles for Provider options

Education Provider

Educational Program Provider

Educational Unit Provider

Education Agent

Training Organisation

HEIMS Higher Education Provider

Training Organisation Location

Work Experience Provider

Education Payment Agent

Education Bank

Assoc Educational Program Provider

State

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Country

SVP Mailing address of the Provider

Country

Mailing address of the Provider

Phone

Mailing address of the Provider

Fax

Mailing address of the Provider

Other Phone

Mailing address of the Provider

Mobile

Mailing address of the Provider

Workflow

Expand
title1. How to Load a Provider Record
  1. Click on the Provider tab in the side menu

  2. Click on the Search option in the side menu

  3. Enter the Organisation name or Abbreviation

  4. Click on the Search Institution Provider button

  5. This will show a list of Providers that meet the searched criteria

  6. To filter the list of Providers, in the search box above the list of Providers, start typing the Provider name to reduce the number of results.

  7. When you see the record for the Provider you are looking for, click on the Provider code for that provider, highlighted in blue in the left column of that row

  8. The Provider record has now been loaded.

Expand
title2. How to Create  / Add a Provider Record
  1. Click on the Provider tab in the side menu

  2. Click on the Add new option in the side menu

  3. Enter the required information in the correct fields

  4. Click on the Save Details button

Expand
title3. How to Assign Provider Roles
Note

Be advised

Before you try to assign a role to a provider, a provider record must have already been created and saved.

Expand
title3. How to Assign Provider Roles
  1. For a new Provider, refer to the section above "How To Create / Add a Provider Record".

  2. For an existing Provider, load the provider record or refer to the section above "How To Load a Provider Record".

  3. Click on the Assign Roles dropdown box to select the role that you want to assign to the provider

  4. Click on the Assign Role button

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