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Objective

Upon completion of this KB the user article you will understand how to Search, Add new and Edit Providers Provider records within Paradigm.

Complexity:

Status
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titleMedium

Page Contents

Table of Contents
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Assumptions

  • The User has the minimum required level to access the Provider tab and an understanding that making changes within this section has system wide implications.

  • The user has an understanding of the Australian Tertiary Education System / VET Sector.

  • A provider record must have been created and saved before trying to assign a role to that provider

Key terms and concepts

Search Fields

Field Name

Brief Overview

Organisation Name

This is the Full name / title of an Institution within Paradigm. This name will use where ever the full title of the institution is required.

Institution Status

The status of the institution Active or Archived

Abbreviated Name

Each institution is given an abbreviated name to make identification

Role

Different Roles within the system will allow for different functionality and need to be used in combination:

  • Educational Program Provider

  • Educational Unit Provider

  • Education Agent

  • Training Organisation

  • HEIMS Higher Education Provider

  • Training Organisation Location

  • Work Experience Provider

  • Education Payment Agent

  • Education Bank

  • Assoc Educational Program Provider

  • SVP Provider

Order by

The list produced can to be ordered by:

  • Name

  • Abbreviation

  • Status Id

  • Last Modified Date


The minimum system required fields

Field Name

Brief Overview

Name

The Full and Legal name of the Institution to appear on official documents

Abbreviation

An Abbreviated institution name to be used in drop boxes and internal system instances

ABN

The Australian Business Number is a unique identifier issued by the Australian Business Register

Address Line 1

Physical address of Institution

Address line 2

Physical address of Institution

Suburb

Physical address of Institution

Post Code

Physical address of Institution

State

Physical address of Institution

Country

Physical address of Institution

Phone

Contact Phone number of Institution

Fax

Fax Number of Institution

Other Phone

Other Contact Phone numbers of Institution

Mobile

Mobile phone of Institution

email

Primary contact of Institution's email address

Web

Institution's Web address

Logo image

Institution's logo, this in embedded into reports eg Transcripts, AHEGS, CANS, letters,

Web image


Invoice Fee Code

Abbreviated Fee Code eg SF - Star Fleet Academy

GST Amount

The amount of GST charged 10%

HE Provider Code

The Higher Education Code allocated to each institution by the Government

Agent Commission Percentage

the amount to this agent for referring a student

Agent Category

  • Local

  • Overseas

Agent Focus


Agent Sales Representative


Agent Contact Person

Primary contact for Agent

Agent Contract Original Date


Agent Contract Renewal Date


Institution Status

  • Active

  • Archived

Provider Course Id Type

  • Short

  • Long

SVP Agent


AHEGS Provider Print Detail


Cricos Provider Code

The Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) is a register of Australian education providers that recruit, enrol and teach overseas students. Registration on CRICOS allows providers to offer courses to overseas students studying in Australia on student visas.

Related Bank Account


Same as Above (Tick Box)


Billing Attention Name


Billing Company Name


Address Line 1


Address Line 2


Suburb


Postcode


State


Country


Phone


Fax


Other Phone


Mobile


Provider Roles 

These be added when a record is created or at later time when required

Assigned Roles for Provider options

Education Provider

Educational Program Provider

Educational Unit Provider

Education Agent

Training Organisation

HEIMS Higher Education Provider

Training Organisation Location

Work Experience Provider

Education Payment Agent

Education Bank

Assoc Educational Program Provider

SVP Provider

Workflow

How to Load a Provider Record

  1. Click on the Provider tab in the side menu

  2. Click on the Search option in the side menu

  3. Enter the Organisation name or Abbreviation

  4. Click on the Search Institution

    Image Removed

    Image Added

    button

  5. This will show a list of Providers that meet the searched criteria

  6. To filter the list of Providers, in the search

    box Image Removed above

    box above the list of Providers, start typing the Provider name to reduce the number of results.

  7. When you see the record for the Provider you are looking for, click on the Provider code for that provider, highlighted in blue in the left column of that row

  8. The Provider record has now been loaded.

How to Create  / Add a Provider Record

  1. Click on the Provider tab in the side menu

  2. Click on the Add new option in the side menu

  3. Enter the required information in the correct fields

  4. Click on the Save Details

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     button

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Warning

Warning

A note of high impact to the article content

Note

Be advised

A provider record must have already been created and saved before you try to assign a role to that provider.

Expand
titleHow to Assign Provider Roles

For a new Provider, refer to the section above "How To Create / Add a Provider Record".

For an existing Provider, load the provider record or refer to the section above "How To Load a Provider Record".

Click on the Assign Roles dropdown box to select the role that you want to assign to the provider

Click on the

...

Assign Role button

Expand
titleHow to Delete an Assigned Provider Role
  1. Load the provider record or refer to the section above "How To Load a Provider Record".

  2. Click on the delete

...

  1. icon next to the role to be removed

    Image Added
  2. A warning message will appear  - Are you sure you want to delete the selected item

  3. To proceed, click OK, or to keep the assigned role, click CANCEL.

Expand
titleHow to Add Attachment to Provider Record
  1. Load the provider record or refer to the section above "How To Load a Provider Record".

  2. Scroll to the Bottom of the Page

  3. Click the Add File Attachment

...

  1. button

    Image Added
  2. Click on the Purpose Drop box and select the required Section

  3. Click on the Category Drop Box and Select the Required Option

  4. Enter the name of  the Attachment

  5. Optional - Enter a brief description of the Attachment

  6. Select the lowest Permission level required to View this attachment

  7. Click the Choose

...

  1. File button

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  2. Navigate to the item to be attached

  3. Click on the Save File Attachment

...

  1. button

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  2. Check for Successful save message.

Expand
titleHow to Edit / Update a Provider Record
  1. Load the provider record or refer to the section above "How To Load a Provider Record".

  2. Update the required data.

  3. Click on the Save Details

...

  1.  button

    Image Added


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