Overview

Objective

Upon Completion of this KB the user will be able to jump to the any part of KB with a click.

Note that this you can create dot point as sub headings under each sections and they will show up in this table as sub links.

Objective

This is the a short description of the content of the KB, it gives user an idea of what they will be able to achieve with all the information from this KB.

Assumptions

This part of the KB states the basic requirements for user to be able to understand this KB or any access required to carry out the task explained in this KBcreate / edit Provider contact information to Paradigm

Assumptions

• The User has the minimum required level to access the Provider tab and an understanding that making changes within this section has system wide implications.
• The user has an understanding of the Australian Tertiary Education System.

Key terms and concepts

In this section, important key terms and concepts involved in the process of carrying out the tasks explained in this KB will be listed, and each of these concepts and terms will be explained.

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Address Types:

Field name	Brief Overview
To
Attn Name	Name of Institutions Primary Contact eg Chief Financial Officer
Property Name	Building Name
Flat / Unit Number
Street Number
Street Name
Postal Box
City
Postcode	Australian Post Code
or	Oversea Post Code
State	Australian State
Country
Mobile
Home
Day Phone
Fax
Email
Web Address
IM Protocol
IM Address

Implications

This section of the KB will explain what potential issues or problems users can come across and why they happen.

Workflow

This section explains the exact workflow of how a task/process should be conducted.

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How to Create  / Edit a Provider Contact record

1. Click on the Provider tab in the Side menu
2. Click the Search option in the side menu
3. Enter either the Organisation full name or Abbreviated name into the search box
4. Click the Search Institution Button
5. This will return a list of Providers that meet the searched criteria
6. To reduce the returned options in this box Image Added above the returned results start typing the Provider name. This will reduce the number of results. 
7. Click on the blue hyper link on the left side of the required record.
8. Click on the edit Contact Info Option in the Side Menu
9. Click the Blue Address type button
10. Enter the required information into the fields
11. Click the Save Provider Contact detail button
    
    

Further reading

This section of the KB contains links to any further related information that would be helpful for the purpose  understanding this topic.

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