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This knowledge article will guide you on how to create and edit student login credentials that enable or restrict student access to the system.

Complexity:

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The student record has already been created, and this article describes how you can change the login details and security levels assigned to that record.

You have an understanding that:

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title	A Note on Student Access Level

Note

BE ADVISED:

One or more different security levels can be assigned to a student's Login

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ID at any time;

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The highest security level assigned to a student

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is the one that is used each time the student logs in; and

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The highest security level assigned to a student may allow that student to change the login details and security levels of other students.

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Some system functions require high-level access permission because performing those functions can have system-wide implications. A student should never be granted permission to run any such high-level functions, and should only ever be able to change their own login details, and no one else's details.

A student should only ever be assigned an access level of STUDENT ACCESS LEVEL

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. When the student record is loaded, the access level appears as STUDENT in the Security Group column of the ASSIGNED SECURITY FOR USER LOGIN section. Many records can appear in the list for this student, each with a From Date and a Thru Date for historical records that may have expired.

If a student record shows any access level rows for any Security Group other than STUDENT, those rows should be removed.

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title	Current Password Policy

The current password policy is customised per institution so you will need to contact your "nominated contact person" or other Paradigm

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experts for details of the current password policy. An example password policy is that a password must contain:

a minimum of 8 characters,
a combination of uppercase and lowercase letters, and
at least one number.

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title	Sample Student Password Reset Email Template

NOTE:

Refer to this article on how to Search, Add and Edit Content (e.g. Email Templates) as a Provider.

Sample student password reset email template

For users who can read HTML, the default email template code is described below. Note that the template uses a number of additional labels that may be edited as a normal labels within Paradigm.

reset_user_login_password_emailHtmlHeader: a generic label that is included as a header in the body of the email template
reset_user_login_password_emailHtmlFooter: a generic label that is included as a footer in the body of the email template

The template also includes a form field (reset_user_login_password_email_userLoginId) that allows the provider to turn on or off the advice that students may also use their email address to access the system.

Refer to the sample Email Template below when sending New Login Credentials (texts in red are just comments - do not include them in the template):

Dear {student_firstName}, use {contact_firstName} if sending to contacts
{label:get_tpl_label_text_long reset_user_login_password_emailHtmlHeader} generic header
Username: {optional:show_form_field reset_user_login_password_email_userLoginId} {user_login_userLoginId} or: {/optional} {user_login_email} add this if you want to give the students option to use their email as their username, see above description

Username: {student_studentNumber} if your system is configured to use the Student Number as their username
Password:{user_login_newPassword} new login password credential
{label:get_tpl_label_text_long reset_user_login_password_emailHtmlFooter} generic footer

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Warning

WARNING:

Extreme care must be taken to ensure that each student is given an access level that limits them to change only the details for their own student record.

Load the Student's record

Click on the Student Details option in the side menu.

Move down the side menu and click the Login option to load the Login page for this student. The top section of the page is called ASSIGNED SECURITY FOR USER LOGIN.

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title	1. How to manually assign a login to a student

Enable a Student Access Level

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	enableAccess

NOTE:

The instructions below assume that the student record has already been created in the system.

If a student record is currently loaded in the system, proceed to

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Enable the Student’s Access Levelinstructions.

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title	STEP 1

Load the student’s record.
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title 1
Go to Student > Search > Enter either the student number or name. > Click Search.

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Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.

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manualLogin
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title STEP 2
Enable the Student’s Access Level.
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Choose Student > Student Details > Login menus on the side.
Please read the notes below carefully before you proceed to step number
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.
NOTE:
For all students, the ASSIGNED SECURITY FOR USER
LOGIN section
LOGIN Form section at the top of the page should either be empty, or contain one record in the list, showing STUDENT in the Security Group column.
The student level login access is automatically added by the system, when the minimum details have been provided for a student. If the top section shows an empty list, the system needs more details for this student before a login can be created.
refer
Refer to the article Student - Add New for more information on completing the minimum details required by the system to create an operationally viable record.
If the ASSIGNED SECURITY FOR USER LOGIN section shows any records with a Security Group field that shows anything other than STUDENT,
then for
then for each of those rows:
click the button
Click the REMOVE SECURITY button for each of those rows,
Click the OK button on the popup window, to confirm that you want to delete the record.
If the ASSIGNED SECURITY FOR USER LOGIN section is empty, use the drop box to choose
STUDENT ACCESS LEVEL and
Student Access Level and click the ASSIGN SECURITY button to save the record.
When the new row appears in the ASSIGNED SECURITY FOR USER LOGIN section, and STUDENT appears in the Security Group column,
click
proceed to step number
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title 4
.
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title 4
For a newly created record in Paradigm, you would normally see a row with one entry of STUDENT under the Security Group column. Click the ENABLE USER LOGIN button under the ACTIVATE USER LOGIN Form section to allow the student to
login
log in. This will show a Y in the Enabled
box of the second section of the page called ACTIVATE USER LOGIN.The student's
: field.
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Tip
By doing the steps above, the student’s access level has now been enabled.
You can now
need to either
create a new user login, or change password
,
using the
steps
how-to guide sections below.
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title	2. How to Create a Student Password

Load the Student's record

Click on the Student Details option in the side menu.

Move down the side menu and click the Login option to load the Login page for this student. The top section of the page is called ASSIGNED SECURITY FOR USER LOGIN.

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title	STEP 1

Enable the student’s access level.

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Follow the how-to guide section above “

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How to

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a Student Access Level” before you proceed to

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Create a Student Password instructions below.

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Create the student’s password.

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Once the student's access level has been enabled a password needs to be assigned. To do this, scroll to the bottom of the page where you can see the CREATE NEW USER LOGIN Form section.

In the Create New User Login section, create a new

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Create a password for the student user

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The new password must comply with the requirements of the current password policy (refer to the Key terms and concepts section above), before the Save User Login button will appear on the page.

Repeat the new password to confirm that they both match.

Click the Save User Login button.

in the New Password field, repeat typing the password in the New Password Verify field to confirm that they both match.

NOTE:

Refer to the Current Password Policy section above this page relating to password policy, alternatively, you can read carefully the Please Note: section under the CREATE NEW USER LOGIN Form.

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Click the SAVE USER LOGIN to save the password for that student account you’ve created.

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title	3. How to Update a Student Password (Forgotten Password)

Load the Student's record

Click on the Student Details option in the side menu.

Move down the side menu and click the Login option to load the Login page for this student. The top section of the page is called ASSIGNED SECURITY FOR USER LOGIN.

Scroll half way down the page to the Change Password section.

Enter a new password. The new password must comply with the requirements of the current password policy (refer to the Key terms and concepts section above), before the Update User Password button

will appear on the page.

Repeat the new password

NOTE:

If the student record is currently loaded in the system, proceed to

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Reset Password instructions.

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title	STEP 1

Load the student’s record.

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Go to Student > Search > Enter either the student number or name. > Click Search.

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Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.

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	PasswordReset
	PasswordReset

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Reset password.

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Choose Student > Student Details > Login menus on the side.

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Scroll halfway down the page to the CHANGE PASSWORD Form section.

NOTE:

Refer to the Current Password Policy section above this page relating to password policy, alternatively, you can read carefully the Please Note: section under the CHANGE PASSWORD Form.

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Reset the password of the student user in the New Password field, repeat typing the password in the New Password Verify field to confirm that they both match.

Click the Update User Password button.

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Click the UPDATE USER PASSWORD button after resetting the password.

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the reset user login password email template

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title	4. How to Edit the Reset User Login Password Email Template

NOTE:

Refer to this article on how to Search, Add and Edit Content (e.g. Email Templates) as a Provider.

The password reset template is largely composed of two label text fields:

reset_user_login_password_emailHtmlHeader
reset_user_login_password_emailHtmlFooter..

Here is the direct links for your information:

http://<put in your paradigm url here>/label_edit.php?labelId=reset_user_login_password_emailHtmlHeader
http://<put in your paradigm url here>/label_edit.php?labelId=reset_user_login_password_emailHtmlFooter

*Note to put in your paradigm URL in the "<>" but don't actually include "<>" in the URL.

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Warning

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title	5. How to bulk update to disable student login accounts

Info

Disable a Student Login Account on an Individual Basis

Click Student from the side menu > Search to load the Student's record
Click on the Course Enrolment option in the side menu.
Click on Course option
On the edit course enrolment page, find the field Progression Status:

Select the option of ‘Show Login Message’ from the drop-down menu. This will prompt a message to the student asking them to contact the student services team when they first login to Paradigm. Students are still able to navigate through the site.
Select the option of ‘Login Suspended’, which is a more serious approach. This will allow the student to access Paradigm, but on every screen, it presents a message as below:
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Whilst the student has any courses in progression status ‘Login Suspended’, they will not be able to see or interact with any record within Paradigm.

5. Click the Save button.

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title	6. How to Disable Students Login Accounts in Bulk

Note

WARNING:

A returning student will be unable to apply or enrol when all their personal details are identical to an existing record that has been archived. Enrolling with the same details would create an identical matching record.

The existing “Archived” record must be set as Active by a staff member with full admin or flexadmin permission. A login record can then be created or updated as necessary.

Using the search screens or report builder reports, compile your to build a bulk list of students whose login accounts are to be disabled.
Choose Click Reports from the Student menu option and then choose the Student Details option
Click the Bulk Edit option
Choose the new value eg. Archived, that is to be set for each of the students in the bulk list
Leave all remaining fields on the screen unchanged.
Click the Save button.

For users who can read HTML, the default email template code is described below. Note that the template uses a number of additional labels that may be edited as a normal label within Paradigm.

reset_user_login_password_emailHtmlHeader: a generic label that is included as a header in the body of the email template
reset_user_login_password_emailHtmlHeader: a generic leabel that is included as a footer in the body of the email template

The template also includes a form field ("reset_user_login_password_email_userLoginId") that allows the provider to turn on or off the advice that students may also use their email address to access the system.

Code Block

language	html

<html>
<body>Dear {student_firstName}{contact_firstName},<br><br>
    {label:get_tpl_label_text_long
    reset_user_login_password_emailHtmlHeader} 
    <b>Username:</b>
    {optional:show_form_field reset_user_login_password_email_userLoginId} {user_login_userLoginId} <b>or:</b> {/optional} 
    {user_login_email} <br>
    <b>Password:</b> {user_login_newPassword}<br>{label:get_tpl_label_text_long
    reset_user_login_password_emailHtmlFooter}
</body>
</html>

side menu, click on Report builder
If you are not familiar with using the Report builder function, please contact our Support Team for assistance
Once you build a bulk list of selected students, click Student from the side menu
Click on Bulk Course Edit option, this screen allows you to make changes to the selected students' course enrolment details and graduation details in bulk.
You can select the Progression status on this screen for the selected bulk list of students. Referring to the above workflow #5, there are two different options for disabling the student logins.
Click on Save all Enrolments button. This will impact all students from the bulk list.

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Versions Compared

Old Version 29

New Version Current

Key

Page Comparison

Versions Compared

Old Version 29

New Version Current

Key

Objective

Page Contents

Assumptions

StatuscolourPurpletitlea Note on Student Access Level

StatuscolourRedtitlerequired info Current Password Policy

StatuscolourGreentitletemplate Sample Student Password Reset Email Template

Implications

Workflow

StatuscolourYellowtitle1. How to StatuscolourGreentitleenable a Student Access Level

StatuscolourYellowtitle2. How to StatuscolourBluetitlecreate a Student Password

StatuscolourYellowtitle3. How to StatuscolourBluetitlereset a Student Password (Forgotten Password)

StatuscolourYellowtitle4. How to StatuscolourPurpletitleedit

the Reset User Login Password Email Template

StatuscolourYellowtitle5. How to StatuscolourRedtitledisable a Student Login Account on an Individual Basis

StatuscolourYellowtitle6. How to StatuscolourRedtitledisable Students' Login Accounts in Bulk

Sample student password reset email template

Further reading

Related Pages

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title a Note on
Student Access Level

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title required info
Current Password Policy

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Sample Student Password Reset Email Template

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title 1.
How to
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a Student Access Level

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How to
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a Student Password

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How to
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a Student Password (Forgotten Password)

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title 4.
How to
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title edit

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title 5.
How to
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title disable
a Student Login Account on an Individual Basis

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title 6.
How to
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title disable
Students' Login Accounts in Bulk