Overview
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Overview
This knowledge article will guide you on how to create and edit student login credentials that enable or restrict student access to the system.
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Assumptions
The student record has already been created, and this article describes how you can change the login details and security levels assigned to that record.
You have an understanding that| title | A Note on Student Access Level |
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Student Access Level
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Student Access LevelSome system functions require high-level access permission because performing those functions can have system-wide implications. A student should never be granted permission to run any such high-level functions, and should only ever be able to change their own login details, and no one else's details. A student should only ever be assigned an access level of STUDENT ACCESS LEVEL from the drop box. When the student record is loaded, the access level appears as STUDENT in the Security Group column of the ASSIGNED SECURITY FOR USER LOGIN section. Many records can appear in the list for this student, each with a From Date and a Thru Date for historical records that may have expired. If a student record shows any access level rows for any Security Group other than STUDENT, those rows should be removed. back to top |
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| title | Current Password Policy |
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Current Password Policy
The current password policy is customised per institution so you will need to contact your "nominated contact person" or other Paradigm expert experts for details of the current password policy. An example password policy is that a password must contain: a minimum of 8 characters, a combination of uppercase and lowercase letters, and at least one number.
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| title | Sample Student Password Reset Email Template |
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Sample Student Password Reset Email Template
Sample student password reset email template For users who can read HTML, the default email template code is described below. Note that the template uses a number of additional labels that may be edited as a normal label labels within Paradigm. reset_user_login_password_emailHtmlHeader: a generic label that is included as a header in the body of the email template
reset_user_login_password_emailHtmlHeaderemailHtmlFooter: a generic label that is included as a footer in the body of the email template
The template also includes a form field ("reset_user_login_password_email_userLoginId") that allows the provider to turn on or off the advice that students may also use their email address to access the system. | Code Block |
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<html>
<body>Dear Refer to the sample Email Template below when sending New Login Credentials (texts in red are just comments - do not include them in the template):
Dear {student_firstName}, use {contact_firstName},<br><br>
if sending to contacts
{label:get_tpl_label_text_long
reset_user_login_password_emailHtmlHeader}
<b>Username:</b>
generic header
Username: {optional:show_form_field reset_user_login_password_email_userLoginId} {user_login_userLoginId} <b>or:</b> or: {/optional}
{user_login_email} <br>
<b>Password:</b> add this if you want to give the students option to use their email as their username, see above description
Username: {student_studentNumber} if your system is configured to use the Student Number as their username
Password:{user_login_newPassword}<br> new login password credential
{label:get_tpl_label_text_long
reset_user_login_password_emailHtmlFooter}
</body>
</html> generic footer
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Implications
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WARNING: Extreme care must be taken to ensure that each student is given an access level that limits them to change only the details for their own student record. |
Workflow
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| title | 1. How to Enable a Student Access Level |
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How to a Student Access Level
NOTE: The instructions below assume that the student record has already been created in the system. If a student record is currently loaded in the system, proceed to |
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Load the student’s record.
Go to Student > Search > Enter either the student number or name. > Click Search. Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.  Image Modified Enable the |
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Student’s Access Level.
Choose Student > Student Details > Login menus on the side.Please read the notes below carefully before you proceed to step number .NOTE: For all students, the ASSIGNED SECURITY FOR USER LOGIN Form section at the top of the page should either be empty, or contain one record in the list, showing STUDENT in the Security Group column. The student level login access is automatically added by the system, when the minimum details have been provided for a student. If the top section shows an empty list, the system needs more details for this student before a login can be created. Refer to the article Student - Add New for more information on completing the minimum details required by the system to create an operationally viable record.
If the ASSIGNED SECURITY FOR USER LOGIN section shows any records with a Security Group field that shows anything other than STUDENT, then for each of those rows: Click the REMOVE SECURITY button for each of those rows, Click the OK button on the popup window, to confirm that you want to delete the record.
If the ASSIGNED SECURITY FOR USER LOGIN section is empty, use the drop box to choose Student Access Level and click the ASSIGN SECURITY button to save the record. When the new row appears in the ASSIGNED SECURITY FOR USER LOGIN section, and STUDENT appears in the Security Group column, proceed to step number .
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log in. This will show a Y in the Enabled: field.  Image Modified
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By doing the steps above, the student’s access level has now been enabled. You can now create a new user login, or change password using the how-to guide sections below. |
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| title | 2. How to Create a Student Password |
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How to a Student Password
Enable the student’s access level. Follow the how-to guide section above “ How to a Student Access Level” |
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| Create a Student Password instructions below. Create the |
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student’s password.
Once the student's access level has been enabled a password needs to be assigned. To do this, scroll to the bottom of the page where you can see the CREATE NEW USER LOGIN Form section. Create a password for the student user in the New Password field, repeat typing the password in the New Password Verify field to confirm that they both match. |
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Current Password Policy section above this page relating to password policy, alternatively, you can read carefully the Please Note: section under the CREATE NEW USER LOGIN Form. |
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| title | 3. How to Update a Student Password (Forgotten Password) |
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| How to |
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a Student Password (Forgotten Password)
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the student record is currently loaded in the system, proceed to Reset Password instructions.
Go to Student > Search > Enter either the student number or name. > Click Search. Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page. Image Modified | Anchor |
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| PasswordReset |
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| PasswordReset |
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Reset password.
Choose Student > Student Details > Login menus on the side. Scroll |
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halfway down the page to the CHANGE PASSWORD Form section. |
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Current Password Policy section above this page relating to password policy, alternatively, you can read carefully the Please Note: section under the CHANGE PASSWORD Form.  Image Modified
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| title | 4. How to Edit the Reset User Login Password Email Template |
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| How to |
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the Reset User Login Password Email Template
The password reset template is largely composed of two label text fields: reset_user_login_password_emailHtmlHeader reset_user_login_password_emailHtmlFooter..
Here is the direct links for your information: http://<put in your paradigm url here>/label_edit.php?labelId=reset_user_login_password_emailHtmlHeader http://<put in your paradigm url here>/label_edit.php?labelId=reset_user_login_password_emailHtmlFooter
*Note to put in your paradigm URL in the "<>" but don't actually include "<>" in the URL. back to top |
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| title | 5. How to Disable a Student Login Account on an Individual Basis |
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How to a Student Login Account on an Individual Basis
Click Student from the side menu > Search to load the Student's record Click on the Course Enrolment option in the side menu. Click on Course option On the edit course enrolment page, find the field Progression Status:
Select the option of ‘Show Login Message’ from the drop-down menu. This will prompt a message to the student asking them to contact the student services team when they first login to Paradigm. Students are still able to navigate through the site. Select the option of ‘Login Suspended’, which is a more serious approach. This will allow the student to access Paradigm, but on every screen, it presents a message as below:  Image ModifiedWhilst the student has any courses in progression status ‘Login Suspended’, they will not be able to see or interact with any record within Paradigm.
5. Click the Save button. back to top |
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| title | 6. How to Disable Students Login Accounts in Bulk |
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How to Students' Login Accounts in Bulk
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WARNING: A returning student will be unable to apply or enrol when all their personal details are identical to an existing record that has been archived. Enrolling with the same details would create an identical matching record. The existing “Archived” record must be set as Active by a staff member with full admin or flexadmin permission. A login record can then be created or updated as necessary. |
Using report builder to build a bulk list of students whose login accounts are to be disabled. Click Reports from the side menu, click on Report builder If you are not familiar with using the Report builder function, please contact
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our Support Team for assistance Once you build a bulk list of selected students, click Student from the side menu Click on Bulk Course Edit option, this screen allows you to make changes to the selected students' course enrolment details and graduation details in bulk. You can select the Progression status on this screen for the selected bulk list of students.
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Referring to the above workflow #5, there are two different options
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for disabling the student logins. Click on Save all Enrolments button. This will impact
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all students from the bulk list.
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