Overview

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Overview

This knowledge article will guide you on how to create and edit student login credentials that enable or restrict student access to the system.

Complexity:

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Workflow

Assumptions

The student record has already been created, and this article describes how you can change the login details and security levels assigned to that record.

Some system functions require high-level access permission because performing those functions can have system-wide implications. A student should never be granted permission to run any such high-level functions, and should only ever be able to change their own login details, and no one else's details.

A student should only ever be assigned an access level of STUDENT ACCESS LEVEL from the drop box. When the student record is loaded, the access level appears as STUDENT in the Security Group column of the ASSIGNED SECURITY FOR USER LOGIN section. Many records can appear in the list for this student, each with a From Date and a Thru Date for historical records that may have expired.

If a student record shows any access level rows for any Security Group other than STUDENT, those rows should be removed.

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Refer to the sample Email Template below when sending New Login Credentials (texts in red are just comments - do not include them in the template):

Dear {student_firstName}, use {contact_firstName},<br><br> if sending to contacts
{label:get_tpl_label_text_long reset_user_login_password_emailHtmlHeader} <b>Username:</b> generic header
Username: {optional:show_form_field reset_user_login_password_email_userLoginId} {user_login_userLoginId} <b>or:</b> or: {/optional} {user_login_email} <br> <b>Password:</b> add this if you want to give the students option to use their email as their username, see above description

Username: {student_studentNumber} if your system is configured to use the Student Number as their username
Password:{user_login_newPassword}<br> new login password credential
{label:get_tpl_label_text_long reset_user_login_password_emailHtmlFooter} </body> </html> generic footer

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Implications

Workflow

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title 1. How to Enable a Student Access Level
Anchor enableAccess enableAccess Status colour Yellow title 1. How to Status colour Green title enable a Student Access Level NOTE: The instructions below assume that the student record has already been created in the system. If a student record is currently loaded in the system, proceed to Status colour Blue title step 2

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Enable the Student’s Access Levelinstructions. Status colour Blue title STEP 1 Load the student’s record. Status colour Green title 1 Go to Student > Search > Enter either the student number or name. > Click Search.   Status colour Green title 2 Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.   Image Modified     Anchor manualLogin manualLogin Status colour Blue title STEP 2 Enable the

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Student’s Access Level. Status colour Green title 3 Choose Student > Student Details > Login menus on the side. Please read the notes below carefully before you proceed to step number Status colour Green title 4 . NOTE: For all students, the ASSIGNED SECURITY FOR USER LOGIN Form section at the top of the page should either be empty, or contain one record in the list, showing STUDENT in the Security Group column. The student level login access is automatically added by the system, when the minimum details have been provided for a student. If the top section shows an empty list, the system needs more details for this student before a login can be created.  Refer to the article Student - Add New for more information on completing the minimum details required by the system to create an operationally viable record. If the ASSIGNED SECURITY FOR USER LOGIN section shows any records with a Security Group field that shows anything other than STUDENT, then for each of those rows: Click the REMOVE SECURITY button for each of those rows, Click the OK button on the popup window, to confirm that you want to delete the record. If the ASSIGNED SECURITY FOR USER LOGIN section is empty, use the drop box to choose Student Access Level and click the ASSIGN SECURITY button to save the record. When the new row appears in the ASSIGNED SECURITY FOR USER LOGIN section, and STUDENT appears in the Security Group column, proceed to step number Status colour Green title 4 . Status colour Green title 4 For a newly created record in Paradigm, you would normally see a row with one entry of STUDENT under the Security Group column. Click the ENABLE USER LOGIN button under the ACTIVATE USER LOGIN Form section to allow the student to

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log in. This will show a Y in the Enabled: field. Image Modified

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Tip

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By doing the steps above, the student’s access level has now been enabled. You can now create a new user login, or change password using the how-to guide sections below. back to top

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title 2. How to Create a Student Password
Status colour Yellow title 2. How to Status colour Blue title create a Student Password Status colour Blue title STEP 1 Enable the student’s access level. Status colour Green title 1 Follow the how-to guide section above “ Status colour Yellow title 1. How to Status colour Green title enable a Student Access Level”

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before you proceed to

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Status colour Blue title step 2 Create a Student Password instructions below. Status colour Blue title STEP 2 Create the student’s password. Status colour Green title 2 Once the student's access level has been enabled a password needs to be assigned. To do this, scroll to the bottom of the page where you can see the CREATE NEW USER LOGIN Form section. Status colour Green title 3 Create a password for the student user in the New Password field, repeat typing the password in the New Password Verify field to confirm that they both match. NOTE: Refer to the

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Current Password Policy section above this page relating to password policy, alternatively, you can read carefully the Please Note: section under the CREATE NEW USER LOGIN Form. Status colour Green title 4 Click the SAVE USER LOGIN to save the password for that student account you’ve created. Image Modified back to top

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title 3. How to Update a Student Password (Forgotten Password)
Status colour Yellow title 3. How to Status colour Blue title reset a Student Password (Forgotten Password) NOTE: If

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the student record is currently loaded in the system, proceed to Status colour Blue title step 2 Reset Password instructions. Status colour Blue title STEP 1 Load the student’s record. Status colour Green title 1 Go to Student > Search > Enter either the student number or name. > Click Search.   Status colour Green title 2 Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.   Image Modified     Anchor PasswordReset PasswordReset Status colour Blue title STEP 2 Reset password. Status colour Green title 3 Choose Student > Student Details > Login menus on the side. Status colour Green title 4 Scroll

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halfway down the page to the CHANGE PASSWORD Form section. NOTE: Refer to the

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Current Password Policy section above this page relating to password policy, alternatively, you can read carefully the Please Note: section under the CHANGE PASSWORD Form. Status colour Green title 5 Reset the password of the student user in the New Password field, repeat typing the password in the New Password Verify field to confirm that they both match. Status colour Green title 6 Click the UPDATE USER PASSWORD button after resetting the password. Image Modified back to top

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title 4. How to Edit the Reset User Login Password Email Template
Status colour Yellow title 4. How to Status colour Purple title edit the Reset User Login Password Email Template NOTE: Refer to this article on how to Search, Add and Edit Content (e.g. Email Templates) as a Provider. The password reset template is largely composed of two label text fields: reset_user_login_password_emailHtmlHeader reset_user_login_password_emailHtmlFooter.. Here is the direct links for your information: http://<put in your paradigm url here>/label_edit.php?labelId=reset_user_login_password_emailHtmlHeader http://<put in your paradigm url here>/label_edit.php?labelId=reset_user_login_password_emailHtmlFooter *Note to put in your paradigm URL in the "<>" but don't actually include "<>" in the URL. back to top

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title 5. How to Disable a Student Login Account on an Individual Basis
Status colour Yellow title 5. How to Status colour Red title disable a Student Login Account on an Individual Basis Click Student from the side menu > Search to load the Student's record Click on the Course Enrolment option in the side menu. Click on Course option On the edit course enrolment page, find the field Progression Status: Select the option of ‘Show Login Message’ from the drop-down menu. This will prompt a message to the student asking them to contact the student services team when they first login to Paradigm. Students are still able to navigate through the site. Select the option of ‘Login Suspended’, which is a more serious approach. This will allow the student to access Paradigm, but on every screen, it presents a message as below: Image Modified Whilst the student has any courses in progression status ‘Login Suspended’, they will not be able to see or interact with any record within Paradigm. 5. Click the Save button. back to top

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title 6. How to Disable Students Login Accounts in Bulk
Status colour Yellow title 6. How to Status colour Red title disable Students' Login Accounts in Bulk Note WARNING: A returning student will be unable to apply or enrol when all their personal details are identical to an existing record that has been archived. Enrolling with the same details would create an identical matching record. The existing “Archived” record must be set as Active by a staff member with full admin or flexadmin permission. A login record can then be created or updated as necessary. Using report builder to build a bulk list of students whose login accounts are to be disabled. Click Reports from the side menu, click on Report builder If you are not familiar with using the Report builder function, please contact

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our Support Team for assistance Once you build a bulk list of selected students, click Student from the side menu Click on Bulk Course Edit option, this screen allows you to make changes to the selected students' course enrolment details and graduation details in bulk. You can select the Progression status on this screen for the selected bulk list of students.

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Referring to the above workflow #5, there are two different options

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for disabling the student logins. Click on Save all Enrolments button. This will impact

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all students from the bulk list. back to top

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Related Pages

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