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Overview

The session focuses on the areas within Paradigm where information is recorded that describes the student as a person, including demographic data, addresses, language competency, visa details, and government identifiers. Emphasis is placed on establishing sound data entry practices, including different approaches to answering the important question of what data should be recorded for each student.

Learning outcomes

  • Demonstrate the ability to create a complete student record

  • Differentiate between the types of student addresses and their recommended usage

  • Distinguish the differences between a minimum system requirement, viable operational requirement, and a complete government record requirement

1. Student Records

Duration: 60 minutes

Complexity: LOW to MEDIUM

Before the academic progression of a student can be recorded within Paradigm, it is first necessary to create a record that describes the student as a person. The focus of this section is to outline the broad range of fields available for the provider to record such information. Special attention will be ascribed to specific sets of fields that are known to cause uncertainty during data entry including irregular names, addresses, and implications of incomplete data for government reporting.

We will also provide guidance on how users who are unfamiliar with the education sector may choose to resolve the question of what information should be recorded in Paradigm. Irrespective of the advice shared in this section, the provider retains discretion on how they wish to record data within our software.

Topics:

Resource Links

2. Student Photos

Duration: 10 minutes

Complexity: LOW

BE ADVISED

Allowing students or applicants to upload their own photos may result in inappropriate or undesired images being stored within Paradigm. The Paradigm End User License Agreement (EULA) indemnifies Silverband from responsibility for inappropriate or illegal content uploaded by a student, staff member, or applicant.

Uploading photos of a student to their record within Paradigm offers many advantages including improving recall of a student, building empathy with students, and for use on system generated reports including the student ID card or class lists. Uploaded files will be automatically resized upon upload if we believe either the file size or dimensions will degrade site performance.

The uploading of student photos is a task performed from the Student Summary screen. Optionally, providers may allow applicants or students to upload photos on their own via the online application portal (applicants) or student portal (students).

Accepted images types: PNG, PJPG, JPG, JPEG, GIF, BMP, GD, GD2

Topics:

Resource Links

3. Student Addresses

Duration: 15 minutes

Complexity: LOW to MEDIUM

This section will explain the four default address types within Paradigm and how we expect them to be maintained by providers. Special attention will be placed on how student addresses feature in the various government reporting standards, including how the Paradigm naming convention differs from those maintained by government entities such as The Australian Department of Education, Skills and Employment (DESE).

Providers may optionally allow students the ability to maintain their own address records via the student portal, including automated system functionality that compels students to confirm their address details on a recurring basis.

Topics:

Resource Links

4. Student Files

Duration: 20 minutes

Complexity: LOW

Digital files regarding students may be uploaded to Paradigm and stored against a specific student record. Files uploaded in this way may be optionally described with additional meta-data fields and organised into categories to aid with future retrieval. This section will cover the various workflows relevant to uploading new files or managing existing records.

The formation of a single repository or source of truth for each student is a strongly recommended strategy for providers to maintain compliance with TESQA and HESA requirements.

Topics

Resource Links

5. Review

Duration: 10 minutes

Complexity: MEDIUM

After delivering the main topics, there will be some spare time for open discussion. You can ask any questions you have during the training. We will discuss and confirm a date and time for the next training session.

Topics:

  • Open discussion including Q&A

  • Confirm schedule for next training session

  • Outline outcomes of next session

6. Extension

Duration: 90 minutes

The following tasks are recommended for users to complete at the conclusion of each training session to ensure that the content is understood and to establish familiarity with Paradigm terminology and its user interface.

Any records created during this section may be raised for review at the beginning of the next session to ensure that the data has been entered correctly, for example, meeting the relevant government reporting standard.

Tasks:

  • Create a domestic student record

  • Create an international student record

  • Create all three main types of addresses (residential, billing, and emergency)

  • Upload a student file

  • Upload a student image / photo

  • Generate a student card

  • OPTIONAL: Customise the sections on the Student Files screen

  • OPTIONAL: Create a helpdesk ticket to re-brand the student card

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