Overview

In this training session, we will provide an overview of Paradigm, an introduction to the Paradigm User Interface – giving a strong focus to the areas in Paradigm [student page, forms, fields] where you can create a new student record, and an understanding of your business or institution to help you comply to the government reporting mandate.

By the end of this training session, you will learn how to create and maintain a student contact record.

Topics covered

INTRODUCTION

• Introduction to Silverband

• Ways to Get Support

• Paradigm Data Model

MAIN TOPICS

Learning outcomes

• Understand how different record types are related to each other;

• Become familiar with the Paradigm User Interface;

• Know how to create and maintain a student record; and

• Understand the required fields to satisfy government reporting requirements.

1. Introduction

Duration: 20 minutes

Complexity:

In the introduction, we will cover the terminology being used in Paradigm, explain the data relationships featured within Paradigm, and how different record types are related to each other, such as students, providers, courses, and units. We will also cover a number of methods for you to reach out for help should you require it.

Resource Links

• Introduction to Paradigm

• Paradigm Data Model

• Help Desk

2. Main Topics

Duration: 30 minutes

Complexity:

The main topics of this training session are the government reporting that Paradigm supports and how you maintain your data, so it satisfies the government reporting requirements. We will demonstrate the workflows on how to create and maintain contact, as well as the workflow of creating and maintain a student record.

Topics:

• Government Reporting overview - Higher Education (TCSI and PIR)

• Government Reporting overview - AVETMISS HEPCAT and TCSI

• Workflows 1-4 from Contacts - Login 3 from https://silverband.atlassian.net/wiki/spaces/PKB/pages/985085/Contacts%2B-%2BSearch%2BAdd%2Band%2BEdit

• Workflows 1-6 4 from Student - Search, Add and Edit Contacts - Login

Resource Links

• TCSI Reporting

• PIR reporting

• AVETMISS - National reporting (NCVER)

• AVETMISS - Victorian VET (SVTS)

3. Review

Duration: 10 minutes

Complexity:

After delivering the main topics, there will be some spare time for open discussion. You can ask any questions you have during the training. We will discuss and confirm a date and time for the next training session.

Topics:

• Open discussion including Q&A

• Confirm schedule for next training session

• Outline outcomes of next session

4. Extension

Duration: 40 20 minutes

The following tasks are recommended for users to complete at the conclusion of each training session to ensure that the content is understood and to establish familiarity with Paradigm terminology and its user interface.

Any records created during this section may be raised for review at the beginning of the next session to ensure that the data has been entered correctly, for example, meeting the relevant government reporting standard.

Tasks:

• Create a new staff user account

• Assign a permission group to the newly created staff user account

• Create a domestic student record

• Create an international student record

• Upload a student image / photo

• Generate a student card

• OPTIONAL: Create a helpdesk ticket to re-brand the student card

Training Plan Outlines