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Overview

As a provider, you have the option to create or add data resources in Paradigm, e.g. email templates should the need arise. These templates can be added with dynamic data or merge fields that we made available for you to use in creating the content. This knowledge article will provide a workflow on how to search, add, and edit templates, and some template examples as well.

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title3. How to Edit an Email Template

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title3.
How to
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an Email Template


NOTE: You may make ad-hoc changes to an email template via the Communication Module prior to sending the email without changing the original email template (e.g. updating a semester number or year).

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,
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Choose Providers > Search Content menus on the side.

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Enter either of these search criteria (Data Resource Name or Number, Purpose, Category, or Status).

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Click the SEARCH DATA RESOURCE button. This will return a list of data resources / templates that meet your searched criteria.

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You have the option to filter the returned options more by typing a keyword of the template name that you want to edit. This will reduce the number of results to that keyword that you’ve entered.

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Click the blue hyperlink on the left side of the template that you want to edit.

Info

INFO: In the sample screenshot above, since the keyword “can” has been entered, the results list has been limited to the templates which has the keyword “can” on them.

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After clicking the template that you want to edit, it will open the EDIT DATA RESOURCE Form section of that template (sample template screenshot shown below).

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Edit or update the required information or fields. Refer to all the possible editable fields below (fields highlighted in RED):

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Purpose – You can edit the purpose of the template to (possible values): Email Template, Transition Template, Commitment Agreement, Student Review Template.

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Category – You can edit the category of the template to (possible values): Student, Template, Academic, General.

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Data Resource Name – You can edit the name here.

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Data – You can edit the body of the template here. Refer to the “
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Within Communication Templates with Descriptions” table above under the Key Terms and Conceptssection for a list of merge fields you can add in your template.

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Status – You can edit the status into: Deleted, Revised Draft, etc.

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Permission Level – You can change the permission level, to whoever has the minimum required level access to access or view this template.

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Template Name – You can rename your template here.


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After editing and updating the required fields, click the SAVE DATA RESOURCE button or the SAVE DATA RESOURCE AS NEW REVISION as required.

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