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title1. How to update the HEIMS Login Password
Info

Note

We recommend that each institution sets a recurring calendar appointment as a reminder to update the password to ensure the 28-day expiry is never reached.

Contact HEIMS helpdesk via https://heimshelp.education.gov.au/support/contact to request a new password.

Important Note: make sure you request for your account to be Active and has access to CHESSN.

  1. Click on the System tab in the side menu

  2. Click on the Update HEIMS Login in the side menu

  3. Enter the Current Password

  4. Enter the New password that meets all of the password requirements

  5. Confirm passwords by re-entering it.

  6. Click the Update DEST / HEIMS password button

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