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This article outlines the workflow workflows on how to
update the HEIMS
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password for your institution, and
update the eCAF password, and
request an eCAF and fetch an eCAF status.
Each provider is required to update their HEIMS password at a maximum of every 28 days. It also provides the steps on how to request eCAF and fetch eCAF status in your Paradigm systemThe external HEIMS system is configured so that your HEIMS password is set to automatically expire after 28 days.
Complexity:
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The User has the minimum required level to access the system tab
The User has an understanding that making changes within this section has system wide implications.
The User has an understanding of the Australian Tertiary Education System / VET Sector
Key terms and concepts
The HEIMS system and the eCAF system are systems that are completely separate systems and are independent of each other. Both systems are external to Paradigm and outside its scope of control. Each system supports a separate function. The username for one system may be the same as the username for the other system, but they have no correlation with each other. The only thing that these external systems have in common, is that they are supported from the same helpdesk.
Paradigm stores the username and password information for each of the systems, but that information must first be requested and/or updated via accessing each of those system. To clarify, you need to get or set the external system password and then we can store it in Paradigm.
HEIMS Fields
Field name | Brief Overview |
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Username | This is the Institutions user name username for your Institution to log into the CHESSN the HEIMS system. Paradigm uses this to login to the HEIMS system via API to obtain student data |
Current Password | The Old (expiring) password |
New Password | New Password meeting that meets the password policy as outlined below |
Confirm password | Password repeated Repeat the password to confirm that it is identical to the New Password |
Last updated HEIMS login | How long ago the Password The date that the HEIMS password was last updated |
Implications
The HEIMS login script or Get CHESSN Button button allows for Paradigm to log into HEIMS portal and obtain CHESSNs automatically for students as required. To maintain a high level of security HEIMS requires the password to be updated every 28 days and it expires after 28 days. We recommend that you set a recurring reminder to reset the password every 28 days, using your preferred calendar application. This will help to ensure that the password does not expire.
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NoteWe recommend that you set a recurring reminder to reset the password every 28 days, using your preferred calendar application. This will help to ensure that the password does not expire. |
The requirements to change the password are:
Enter Type in the current password in order to set the new one.to enable setting a new password
A minimum of 8 characters.
At least one numeric character.
At least one special character.
At least one uppercase character.
And The password must be different to the previous 10 passwords used.
The system records when the password was last changed to help with resetting setting reminders.
Workflow
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Important Note: make sure you request for your account to be Active and has access to CHESSN.
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Once the new password has been accepted by the eCAF portal, please provide the updated login details in a Jira ticket to Silverband Helpdesk and confirm Paradigm/API/ eCAF integration is fully operational (This step is very critical, you need to make sure that your eCAF login account has access to API in order for authentication to work).
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Further Reading
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