We recommend that each institution sets a recurring calendar appointment as a reminder to update the password to ensure the 28-day expiry is never reached.
Once you have a new password, click on the System tab in the side menu
Click on Update HEIMS Login in the side menu
Enter the Current Password
Enter the New password that meets all of the password requirements
Confirm that the passwords are identical by re-entering it.
Click the Update DEST / HEIMS password button
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3. How to renew a forgotten / Expired eCAF API password
The eCAF site will request that you create a new password.
Once the new password has been accepted by the eCAF portal, click on the System tab in the side menu
Click on ECAF Login in the side menu
Enter the new password that you just created
Confirm that the passwords are identical by re-entering it.
Click the SET button
Confirm that the new password has been successfully updated, by testing that you are able to fetch an eCAF status using the workflow below.
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4. How to Request eCAF and Fetch eCAF Status
Note
Be advised
A student who has applied for an eCAF must have at least one Unit enrolment, and the census date for that unit enrolment must be in the future (the census date must be tomorrow or later, and cannot be today).
Load a Student record
On the Student summary screen, click the Actions button in the Course enrolment section
click the ‘Edit Course Enrolment’ option
Click on the Actions button against the current enrolled course, select ‘Online eCAF submission’
This will open a new eCAF edit page that draws information from student details, course enrolment and unit enrolment records.
Make sure that the eCAF Type and Citizenship fields are completed in the course enrolment HEIMS section.
Check that the HEIMS Census Date has been set
When all fields have been set correctly, click on the Request eCAF button.
The system sends data to the government, which will then send an email to your student
You can return to this page and click on the Fetch eCAF status button from time to time, to check the eCAF Student Status shown at the top of the screen
The eCAF Remote ID number is the unique identification number from the eCAF system