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Assumptions
The User has the minimum required level to access the system tab
The User has an understanding that making changes within this section has system wide implications.
The User has an understanding of the Australian Tertiary Education System / VET Sector
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The HEIMS login script or Get CHESSN Button allows for Paradigm to login to the HEIMS portal and obtain CHESSNs automatically for students as required. To maintain a high level of security HEIMS requires the password be updated every 28 days.
The requirements to change the password are:
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title | How to update the HEIMS Login Password |
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Info |
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NoteIt is suggested that each institution set a recurring calendar appiointment as a reminder to update the password to ensure the 28 day expiry is never reached. |
Click on the System tab in the side menu Click on the Update HEIMS Login in the side menu Enter the Current Password Enter the New password that meets all of the password requirements Confirm passwords by re-entering it. Click the Update DEST / HEIMS password button
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Tip |
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It is suggested that a calendar reminder be set for updating the password as it expires every 28 days.
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title | How to renew a forgotten / Expired eCAF API password |
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Contact HEIMS via https://heimshelp.education.gov.au/support/contact to request a new password The HEIMS Helpdesk will supply a temporary password. Log into https://ecaf.education.gov.au/provider and enter the API username and temporary password. The eCAF site will request a new password Once the new password has been accepted by the eCAF portal please confirm the new password with the Silverband support team to confirm Paradigm / API / Ecaf integration is fully operational.
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