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| Table of Contents |
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Objective
Upon Completion of this KB the user will be able to update the HEIMS password within the Paradigm System
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How to renew a forgotten / Expired eCAF API password
- Contact HEIMS via https://heimshelp.education.gov.au/support/contact to request a new password
- The HEIMS Helpdesk will supply a temporary password.
- Log into https://ecaf.education.gov.au/provider and enter the API username and temporary password.
- The eCAF site will request a new password
- Once the new password has been accepted by the eCAF portal please confirm the new password with the Silverband support team to confirm Paradigm / API / Ecaf integration is fully operational.