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Objective

This article explains the importance of keeping HEIMS password updated every 28-days within the Paradigm Systemoutlines the workflow on how to update HEIMS password through Paradigm.

It also provides the steps on how to request eCAF and fetch eCAF status in your Paradigm system.

Complexity:

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title2. How to renew a forgotten / Expired eCAF API password
Info

Note

Once the new password has been accepted by the eCAF portal, please provide the updated login details in a Jira ticket to Silverband Helpdesk and confirm Paradigm/API/ Ecaf integration is fully operational.

  1. Contact HEIMS helpdesk via  https://heimshelp.education.gov.au/support/contact to request a new password.

2. The HEIMS Helpdesk will supply a temporary password.

3. Log into https://ecaf.education.gov.au/provider and enter the API username and temporary password.

4. The eCAF site will request a new passwordOnce the new password has been accepted by the eCAF portal please confirm the new password with the Silverband support team to confirm Paradigm / API / Ecaf integration is fully operational.

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title3. How to Request eCAF and Fetch eCAT Status
Note

Be advised

The student who applied for eCAF needs to have at least one Unit enrolment, as well as the unit enrolment census date needs to be in future (has to be one day later than today).

  1. Load a Student

  2. On the Student summary screen, at the Course enrolment section

  3. Click on Action button, select the ‘Edit Course Enrolment’

  4. Click on the Actions button against the current enrolled course, select ‘Online eCAF submission’

  5. It will bring you to a new eCAF edit page, this page draws information from student details, course enrolment and unit enrolment pages.

  6. Make sure eCAF Type and Citizenship fields are filled out on the course enrolment HEIMS section.

  7. You will check HEIMS Census Date has filled out

  8. After all fields have been filled out correctly, click on Request eCAF button.

  9. The system sends data to the government, who then send emails to your students

  10. You will come back to this page, click on Fetch eCAF status button from time to time

  11. You can check the eCAF Student Status located at the top of the screen

  12. eCAF Remote ID number is the unique identification number from eCAF system

Further Reading

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