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Overview

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How to renew a forgotten / Expired eCAF API password

  1. Contact HEIMS via  https://heimshelp.education.gov.au/support/contact to request a new password
  2. The HEIMS Helpdesk will supply a temporary password.
  3. Log into https://ecaf.education.gov.au/provider and enter the API username and temporary password.
  4. The eCAF site will request a new password
  5. Once the new password has been accepted by the eCAF portal please confirm the new password with the Silverband support team to confirm Paradigm / API / Ecaf integration is fully operational.

Further Reading