Overview
Table of Contents |
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The system records when the password was last changed to help with resetting reminders.
Workflow
How to update the HEIMS Login Password
- Side Menu> System> HEIMS login
- Enter the Current Password
- Enter the New password that meets all of the password requirements
- Confirm passwords by re-entering it.
- Press the Update DEST / HEIMS password button
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Tip |
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It is suggested that a calendar reminder be set for updating the password as it expires every 28 days. |
How to renew a forgotten / Expired eCAF API password
- Contact HEIMS via https://heimshelp.education.gov.au/support/contact to request a new password
- The HEIMS Helpdesk will supply a temporary password.
- Log into https://ecaf.education.gov.au/provider and enter the API username and temporary password.
- The eCAF site will request a new password
- Once the new password has been accepted by the eCAF portal please confirm the new password with the Silverband support team to confirm Paradigm / API / Ecaf integration is fully operational.